• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue I can not receive emails.

R

Rhodwulf

New Pleskian
Hello I have a server in 1and1, with plesk Onyx 17.5.3.

In this I have 2 domains under the same ip.

Example:

ip = 0.0.0.0
example1.com
example2.com

The problem is that I have created mail accounts for both examples.

email@example1.com

email@example2.com

In mail@example1.com I can send and receive messages without any problem, while in mail@example2.com I can only send but I do not receive any messages. I checked the dns in verdns.com and in the end throws me an error:

WARNING: SMTP server on MAIL.example2.COM port 25 did not respond: php_network_getaddresses: getaddrinfo failed: Name or service not known

While on example1.com does not give me any error.

In Plesk I have configured the Full hostname as "example1.com"

I have installed:
Dovecot IMAP and POP3 server, Postfix SMTP, IMAP / POP3 Dovecot.

Please if you need any other information or data, please comment, I appreciate your help.

Thanks in advance, all help is welcome.
 
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