• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved i can't change password email

P

pattrawut

New Pleskian
Server operating system version
Debian 11.6
Plesk version and microupdate number
Plesk Obsidian v18.0.50_build1800230213.12 os_Debian 11.0
Error
ERROR: TypeError: Plesk_Base_Utils_Array::getValueByPath(): Argument #1 ($data) must be of type array, null given, called in /opt/psa/admin/plib/Smb/Form/Final/EmailAddress/AntispamTab.php on line 361 (Array.php:22)


i test plesk repair -y not work for this error

see img
 

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Are you using any mail-related extensions such as Premium E-Mail or a spam related extension? Could you deactivate them temporarily?
 
Your screenshot shows some system services, but disabling the services does not mean that files and folders of these are removed from Plesk. By "deactivating" I meant to remove extensions in a way so that they can no longer interfere with files on the server that are used by Plesk.
 
yes i run plesk repair all -y status all ok but change password email not work
 

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As I have no more background information on this I recommend opening a ticket with Plesk support. An engineer will have to check the issue directly on your server to find the root cause.
support.plesk.com

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...
support.plesk.com support.plesk.com
 
Peter Debik said:
As I have no more background information on this I recommend opening a ticket with Plesk support. An engineer will have to check the issue directly on your server to find the root cause.
support.plesk.com

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...
support.plesk.com support.plesk.com
Click to expand...
Ok thank you
 
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