• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue I don't get mail from outside

MaxMauri

New Pleskian
Server operating system version
CentOS Linux 7.9.2009 (Core)
Plesk version and microupdate number
Plesk Obsidian v18.0.47_build1800221003.04 os_CentOS 7
Hi everyone, I realized that I am not receiving mail from addresses outside the server. What can it depend on?
 
You can check the MX record or the domain in question whether it really points to your server.
Then you can check what happens when you send a mail. Do you get it back with an error message? What error message?
Then you can check if it is really true that the server does not receive mail from the outside by checking /var/log/maillog (mail.log) to see what is going on at the mail server when mails are coming in.
Further action depends on the results.
 
You can check the MX record or the domain in question whether it really points to your server.
Then you can check what happens when you send a mail. Do you get it back with an error message? What error message?
Then you can check if it is really true that the server does not receive mail from the outside by checking /var/log/maillog (mail.log) to see what is going on at the mail server when mails are coming in.
Further action depends on the results.
Thanks for the ideas, now check it out
 
Back
Top