Hello,
After we have updated our servers to version 18.0.35 some of our customers getting the error (see image below). When the A record of the domain is not pointing to the Plesk servers.:

The problem is only when the A record was already pointing to another server before the update.
Because when I check it on our test account. We got the message;

And this one is correct.
Hope someone can help me with this.
After we have updated our servers to version 18.0.35 some of our customers getting the error (see image below). When the A record of the domain is not pointing to the Plesk servers.:

The problem is only when the A record was already pointing to another server before the update.
Because when I check it on our test account. We got the message;

And this one is correct.
Hope someone can help me with this.