• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Internal SiteBuilder error

J

jenok

Guest
Hi,

I've install all required for sitebuilder and still got error. here below:

Internal SiteBuilder error.
File: /usr/local/sitebuilder/include/Zend/Zend/Db/Adapter/Abstract.php; Line: 156
Message: SQLSTATE[HY000]: General error: 2036 ; Code: HY000

check.php results OK for all.

system running under FreeBSD 6.2 and use php5.2.1.

any clue ?

Thanks
 
First of all as I know Sitebuilder requires PHP 5.1.x to be installed on the server and it won't work with 5.2.x version:

* PHP 5.1.x (PHP 5.1.4 included in the SiteBuilder distribution)

As for the error, I saw such error previously and it was related to Mysql 5 installation on the server. Do you have mysql 5 installed?
 
its ok now, I installed it on other machine.

about the mysql, yea im using mysql 5, any eta when you gonna release the sitebuilder3.so for php 5.2.x ?

thanks
 
dmitry, I installed 5.1.6 still got same error.

all extension required are installed and mysql 5 too.

still got a big ???? :D

could you help me please ?
 
Originally posted by caustic
see if check.php (http://youhost.tld/check.php) shows any missing extensions

:( read all my post before give a comment !!
Hi,

I've install all required for sitebuilder and still got error. here below:

Internal SiteBuilder error.
File: /usr/local/sitebuilder/include/Zend/Zend/Db/Adapter/Abstract.php; Line: 156
Message: SQLSTATE[HY000]: General error: 2036 ; Code: HY000

check.php results OK for all.

system running under FreeBSD 6.2 and use php5.2.1.

any clue ?

Thanks
 
Originally posted by jenok
Hi,
Internal SiteBuilder error.
File: /usr/local/sitebuilder/include/Zend/Zend/Db/Adapter/Abstract.php; Line: 156
Message: SQLSTATE[HY000]: General error: 2036 ; Code: HY000

check.php results OK for all.

any clue ?

Thanks

I saw such situation couple of times and this issue related to MySQL 5 installed on the server. Description can be found, for example, here: http://pecl.php.net/bugs/bug.php?id=8045
As I understand you have MySQL 5 and client for MySQL 5 installed. But Sitebuilder pdo_mysql was compiled on machine with MySQL 4.1 and such a library for MySQL 5, as it occurred, is not compatible with previous version.

In this situation there are several ways to resolve it:
* Recompile PHP and link it with new client for MySQL 5.
* Downgrade MySQL to version 4.1.
* Download libmysqlclient.so.14.0.0 for version 4.1 and make symlink from libmysqlclient.so.14 to it.

I hope this information can help you to resolve this situation.
 
Re: Re: Internal SiteBuilder error

Originally posted by Dmitry Frantsev
I saw such situation couple of times and this issue related to MySQL 5 installed on the server. Description can be found, for example, here: http://pecl.php.net/bugs/bug.php?id=8045
As I understand you have MySQL 5 and client for MySQL 5 installed. But Sitebuilder pdo_mysql was compiled on machine with MySQL 4.1 and such a library for MySQL 5, as it occurred, is not compatible with previous version.

In this situation there are several ways to resolve it:
* Recompile PHP and link it with new client for MySQL 5.
* Downgrade MySQL to version 4.1.
* Download libmysqlclient.so.14.0.0 for version 4.1 and make symlink from libmysqlclient.so.14 to it.

I hope this information can help you to resolve this situation.

thanks alot, it works now. I follow 3rd instruction by copied the libmysqlclient. :D
 
Re: Re: Re: Internal SiteBuilder error

Originally posted by jenok
thanks alot, it works now. I follow 3rd instruction by copied the libmysqlclient. :D

ah.. sorry.. im too fast to smile. I forgot that the libmysqlclient.14 use for mysql 4.1.
with just make a symlink it seems ok and I can saw the login page even login into the admin page. but when I open other page like license management. it show me blank page.

I think I should try 2nd option. or maybe is there any additional option for this 3rd option ?
 
Back
Top