Large Files Stall on Download though http....

[Daniel Nethery]

I have a store that allows users to download large videos. The problem is they stall at around 130 to150 MBs... the files total from 500MBs to 1GB. The files are *.mp4 . If I try to navigate to the files directly it says file not found. I'm sure that has to do with my IIS, and I'm going to add that file extension... But still a little stumped.


Thanks for any help, dan.

 

[John Daly]

you need to declare .mp4 as a mime type on IIS

1. right click the affected website (or you can right click the "Web Sites" folder)
2. Click on the HTTP headers TAB
3. Click MIME types at the bottom right
4. Under Extension type in - without the quotes ".mp4"
5. Under Mime Type, type in - without the quotes "video/mp4"
6. Restart the site
7. Browse to the file via browser

This should work, if not let me know.

 

[Daniel Nethery]

Don't mean to ask a dumb question.... But should I applied it to the whole "Web Sites" folder. Should I just restart the server? or should I try to restart the plesk application? What would you recommend...

And thank you very much for your help

 

[Daniel Nethery]

I have restarted the web site and still get the stall out... Do you think I should restart the machine?