License update fail

[sosbilisim]

The key server refused to update your key.
No further tries will be performed.
Details:

Server response: Export in previous version is blocking for the license


I get this whats a problem ? I have a 4 days ....

 

[Homeboy05]

Hi,

I have the same problem and need help.

Greets,
Homeboy05

 

[Homeboy05]

Hi,

I have the same problem and need help.

Greets,
Homeboy05

 

[mandi22]

Same problem: Server response: Export in previous version is blocking for the license

I am having the same problem.
It should be a problem of the licencing Server which refuses to issue a licence for this HW or IP (?!)

I have forwarded the issue to my Plesk Issuer (1und1) to solve the issue.

 

[Ivan Semernik]

same problem

We're have the same problem at 3 of our 5 PLESK servers (having unlimiteted lic for 10 servers and SUS).
Also after manually pressed button "Retreive keys" we have:

Server response: Export in previous version is blocking for the license

In our case this problem having place only on 8.x version, 9.x works fine.

Does anybody knows how to resolve this problem?

 

[mandi22]

Solving

Apparently this error happens when you have upgraded to Plesk 9 and you decide to go back again to Plesk 8. You previous licence is no longer valid (as it is marked to Plesk 9).

Upgrade you server to Plesk 9 (or 9.1) and ignore the warning message about the licence. After the upgrade, you can retrieve the correct licence!

 

[Ivan Semernik]

Apparently this error happens when you have upgraded to Plesk 9 and you decide to go back again to Plesk 8. You previous licence is no longer valid (as it is marked to Plesk 9).

Upgrade you server to Plesk 9 (or 9.1) and ignore the warning message about the licence. After the upgrade, you can retrieve the correct licence!

You was right. Upgrading to 9x solves the problem.

 

[Zeo Smeijsters]

Check your and your providers firewall settings, Plesk needs to be able to connect to the licensing server. (Especially when APF or IPTables installed)

 

[Daniel Ap. Martins Rosa]

Export in previous version is blocking for the license.

Hi All!

How to solve this problem if I want to keep 2 versions of Plesk 8 and 9?
I have servers running plesk plesk 8 and 9.
It is possible to resolve this issue without upgrading to version 9?

 

[Daniel Ap. Martins Rosa]

Hi All!
How to solve this problem if I want to keep 2 versions of Plesk 8 and 9?
I have servers running plesk plesk 8 and 9.
It is possible to resolve this issue without upgrading to version 9?

 

[Satoriya]

If license key was already upgraded up to 9.x, if can only be used on Plesk 9.x and there is no way to use it on 8.x version.

 

[Daniel Ap. Martins Rosa]

Tks Satoriya,
I contacted the Paralels through a form and Parallels support was excellent and fast. They sent me a key for version 8, even after a key update to version 9.