• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

login is locked??

P

Pauli

Guest
I just got a "login is locked" when trying to login to Plesk. Do I unlock within Plesk or do I have to go into user groups to unlock??

So I don't have to wait?
 
C:\Program Files\SWsoft\Plesk\admin\bin\plesksrvclient.exe

execute this file and you will be prompted to enter in a new password for your "admin" plesk user. You can then log into the plesk interface again and use as normal.
 
That will only change the password, not unlock the login.

To unlock the login you can either wait the default time of 1/2 an hour or if you have edited it to the time you set in sessions. Or you can edit the mysql database table "Lock" under the PSA database.
 
Originally posted by ddreams
That will only change the password, not unlock the login.

To unlock the login you can either wait the default time of 1/2 an hour or if you have edited it to the time you set in sessions. Or you can edit the mysql database table "Lock" under the PSA database.

how would i go about doing that?
 
Back
Top