- Server operating system version
- Ubuntu 24.04.1 LTS
- Plesk version and microupdate number
- Plesk Obsidian 18.0.67
Introduction:
I frequently use a mailbox with several alias names and then sometimes have it forwarded to a mail address of another domain on the same Plesk server.
I also use this permanently for other domains. So far everything has been fine.
Now I register a circumstance: Messages from the Plesk forum, which are delivered to plesk@domain1.tld ( an alias to info@domain1.tld ) are also forwarded to user@domain2.tld in the mail setup.
In the roundcube of user@domain2.tld (no rules in Roundcube, sive entry in the mail directory does not exist) the notification is delivered by Plesk in SPAM.
Here is the log, which shows the process in detail:
As you can see, the message sent to plesk@ is " stored mail into mailbox 'INBOX' " while the forwarded copy is " stored mail into mailbox 'INBOX.Spam' "
Hints of the current thread here: Question - Incoming mail is stored in Junk folder I have checked all of them, there are no sive settings. The config files under /etc/dovecot/conf.d show me no anomalies.
Warden is running on the server. For other accounts there is no SPAM sorting if it is not causal based on the score.
I frequently use a mailbox with several alias names and then sometimes have it forwarded to a mail address of another domain on the same Plesk server.
I also use this permanently for other domains. So far everything has been fine.
Now I register a circumstance: Messages from the Plesk forum, which are delivered to plesk@domain1.tld ( an alias to info@domain1.tld ) are also forwarded to user@domain2.tld in the mail setup.
In the roundcube of user@domain2.tld (no rules in Roundcube, sive entry in the mail directory does not exist) the notification is delivered by Plesk in SPAM.
Here is the log, which shows the process in detail:
Code:
2025-01-22 15:30:04 postfix/qmgr removed
2025-01-22 15:30:04 postfix/pipe to=<user@domain2.tld>, relay=plesk_virtual, delay=0.89, delays=0.81/0/0/0.08, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
2025-01-22 15:30:04 postfix-local dmarc: stderr: STOP
2025-01-22 15:30:04 dovecot service=lda, user=user@domain2.tld, ip=[]. sieve: msgid=<d98c472f8eb4675486482d9a644bdf34@talk.plesk.com>: stored mail into mailbox 'INBOX.Spam'
2025-01-22 15:30:04 dmarc DMARC: smtpdomain=plesk.com maildomain=plesk.com mailfrom=plesk-talk@plesk.com stamp=1737556204 ip=unknown adkim=strict aspf=relaxed p=QUARANTINE sp=UNSPECIFIED pct=100 align_dkim=fail align_spf=fail spfres=unknown dkimres=pass dmarccheck=DMARC_POLICY_QUARANTINE dmarcstatus=DEFER
2025-01-22 15:30:04 dmarc SPF record was not found in Authentication-Results
2025-01-22 15:30:04 postfix-local dk_check: stderr: PASS
2025-01-22 15:30:04 postfix-local from=<SRS0=GynU=UO=plesk.com=plesk-talk@domain1.tld>, to=<user@domain2.tld>, dirname=/var/qmail/mailnames
2025-01-22 15:30:04 postfix/qmgr from=<SRS0=GynU=UO=plesk.com=plesk-talk@domain1.tld>, size=12943, nrcpt=1 (queue active)
2025-01-22 15:30:04 amavis (1152109-25) Passed CLEAN {AcceptedInternal}, AM.PDP-SOCK/MYNETS LOCAL [127.0.0.1] [195.214.233.100] /AM.PDP <SRS0=GynU=UO=plesk.com=plesk-talk@domain1.tld> -> <user@domain2.tld>, (ESMTPS://195.214.233.100), Queue-ID: 43F1A8582B, Message-ID: <d98c472f8eb4675486482d9a644bdf34@talk.plesk.com>, mail_id: AFaInvvlUzve, b: g2wRz-sz4, Hits: -, size: 13000, Subject: "Question - Wanted: Best practice for certificates (Lets Encrypt) two separate Plesk servers for www ", From: <plesk-talk@plesk.com>, helo=localhost, dkim_i=@domain1.tld, dkim_sd=default:domain1.tld, 746 ms
2025-01-22 15:30:03 postfix/qmgr removed
2025-01-22 15:30:03 postfix/pipe to=<info@domain1.tld>, orig_to=<plesk@domain1.tld>, relay=plesk_virtual, delay=1.2, delays=0.6/0/0/0.57, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
2025-01-22 15:30:03 postfix/cleanup message-id=<d98c472f8eb4675486482d9a644bdf34@talk.plesk.com>
2025-01-22 15:30:03 postfix/pickup uid=30 from=<SRS0=GynU=UO=plesk.com=plesk-talk@domain1.tld>
2025-01-22 15:30:03 postfix-local send message: id=S1165069 from=<SRS0=GynU=UO=plesk.com=plesk-talk@domain1.tld> to=<user@domain2.tld>
2025-01-22 15:30:03 dovecot service=lda, user=info@domain1.tld, ip=[]. sieve: msgid=<d98c472f8eb4675486482d9a644bdf34@talk.plesk.com>: stored mail into mailbox 'INBOX'
2025-01-22 15:30:03 postfix-local arc-sign: stderr: PASS
2025-01-22 15:30:02 postfix-local dmarc: stderr: PASS
2025-01-22 15:30:02 postfix-local dk_check: stderr: PASS
2025-01-22 15:30:02 dk_check DKIM Feed: No signature
2025-01-22 15:30:02 postfix-local from=<plesk-talk@plesk.com>, to=<info@domain1.tld>, dirname=/var/qmail/mailnames
2025-01-22 15:30:02 postfix/qmgr from=<plesk-talk@plesk.com>, size=10213, nrcpt=1 (queue active)
2025-01-22 15:30:02 psa-pc-remote check-quota: stderr: SKIP
2025-01-22 15:30:02 psa-pc-remote spf: stderr: PASS
2025-01-22 15:30:02 psa-pc-remote py-limit-out: stderr: SKIP
2025-01-22 15:30:02 psa-pc-remote py-limit-out: stderr: INFO:__main__:No SMTP AUTH and not running in sendmail context (incoming or unrestricted outgoing mail). SKIP message.
2025-01-22 15:30:02 amavis (1152108-25) Passed CLEAN {AcceptedInbound}, AM.PDP-SOCK [195.214.233.100] [195.214.233.100] /AM.PDP <plesk-talk@plesk.com> -> <plesk@domain1.tld>, (195.214.233.100), Queue-ID: 4326E8581A, Message-ID: <d98c472f8eb4675486482d9a644bdf34@talk.plesk.com>, mail_id: qAPhY1F9CEaa, b: g2wRz-sz4, Hits: -, size: 10196, Subject: "Question - Wanted: Best practice for certificates (Lets Encrypt) two separate Plesk servers for www ", From: <plesk-talk@plesk.com>, helo=ch.origin.talk.plesk.com, 73 ms
2025-01-22 15:30:02 postfix/cleanup message-id=<d98c472f8eb4675486482d9a644bdf34@talk.plesk.com>
2025-01-22 15:30:02 psa-pc-remote grey: stderr: SKIP
2025-01-22 15:30:02 grey Remote host ch.origin.talk.plesk.com in white list
2025-01-22 15:30:02 psa-pc-remote from=<plesk-talk@plesk.com> to=<plesk@domain1.tld>
2025-01-22 15:30:02 postfix/smtpd client=ch.origin.talk.plesk.com[195.214.233.100]
As you can see, the message sent to plesk@ is " stored mail into mailbox 'INBOX' " while the forwarded copy is " stored mail into mailbox 'INBOX.Spam' "
Hints of the current thread here: Question - Incoming mail is stored in Junk folder I have checked all of them, there are no sive settings. The config files under /etc/dovecot/conf.d show me no anomalies.
Warden is running on the server. For other accounts there is no SPAM sorting if it is not causal based on the score.