• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Mail sent by client-email always Gmail spam folder

MicheleB

Regular Pleskian
Hello,
in the last weeks all the emails sent by a client (e.g. outlook, thunderbird, etc.) are moved on the spam folder of Gmail.

If I send the same email from the webmail (from the server where is hosted the website) arrive correctly (no spam folder) and Google reported for "spf" the label "pass" (with the IP of the server).

sent-by-webmail.png

The same email sent by client-email arrive in the spam folder of Gmail and the "spf" is labelled as "neutral" (with the IP of my Internet connection).

sent-by-client.png

All my domains have these spf records registered in the dns:
v=spf1 a:mail.mydomain.com ?all

Could be the SPF configuration the problem? Is above configuration correct?
Otherwise, any suggestion to fix this issue?
Thanks.
 
Back
Top