Mail setup-actions very slow

[Toepes]

When I hit in Plesk 8.x the Mail button to change or add settings it is very very slow. It takes a long while > 1 minute to react.

When adding a mailaddress it takes at least 1 - 2 minutes untill finished. Anyone the same troubles ?

I have MAilenable PRo 2.3x installed with plesk 8.x and Windows 2003

Database for plesk is MSSQL

 

[sergius]

how many domains and mailboxes?

 

[Toepes]

526 Mailboxes
164 Domains

Only about 110 domains are realy domains with content, balance domains are Forwarding.

 

[sergius]

probably mail server is hardly loaded.
does it have happened suddenly?

 

[Toepes]

well actually it is since the update, but never noticed that is was this bad. It seems that it is getting slower all the time

 

[sergius]

Toepes, thank you for your report. we will try to reproduce it on MailEnable 2.3

 

[Toepes]

Mailserver is indeed hardly loaded. I have running RDNS lookup but that should not be the issue.

 

[impactgc]

I acutally had the same issue.. After I did the update - my webmail got really slow- so slow CGI - times out.

I have to use mail2web.com to get my mail.

What a pain.

Thanks,
Adam

 

[Toepes]

I noticed that Plesk is getting slower by the day. I takes +20 seconds to log in.

Could it be that the mssql database needs to be optimized ?

 

[m0rpheu5@]

same problem here, did you fix??

 

[Toepes]

No, after some updates it is still a problem.

I've never found anything about this problem, looked as i was the only one.

 

[sergius]

Please look at http://forum.swsoft.com/showthread.php?s=&postid=178272

 

[Toepes]

Oke, thanks for the tip, i'll remove Sitebuilder to see if this solves the speedproblem

 

[Toepes]

Sitebuilder is de-installed, but there is no speedimprovement.

As i use ASSP as spamfilter, i also deinstalled spamassassin to see if this makes any difference, but no improvement.

 

[sergius]

Originally posted by Toepes
Sitebuilder is de-installed, but there is no speedimprovement.

As i use ASSP as spamfilter, i also deinstalled spamassassin to see if this makes any difference, but no improvement.

Toepes, did you read private message? I sent you it two times.
Could you please find it and reply?

 

[Toepes]

PM replied 2nd time today.

Did it again yust a few minutes ago

 

[sergius]

Originally posted by Toepes
PM replied 2nd time today.

Did it again yust a few minutes ago

got it, please wait.

 

[sergius]

Toepes,

Thank you very much for your help.

Gentlemen,

Please download updated modules webmailmng.php and class.SpamAssassin.php from ftp://pleskwin.download.swsoft.com/Plesk/Autoupdate/Windows/8.2.0/121317 and copy it to <plesk>\admin\plib.
Please backup old modules before copying.

 

[Toepes]

Sergius, thanks for your help.

For other users: Update works PERFECT ! Mailactions are now as they should be.

 

[hansenc]

I'm having the same problem so I applied the update and after having to adjust the permissions I get the following error.

Notice: Undefined index: webmail in C:\Program Files (x86)\SWsoft\Plesk\admin\plib\class.DefPackageMng.php on line 378