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Jon L
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We're running Plesk Windows 10.0.0 with SmarterMail Enterprise 7.4 on Server 2008 R2.
The status of the mail service isn't always being displayed correctly.
Users have stated that they've unchecked the box on the mail page (within the domain control panel), hit ok to save it but when the page is reloaded the box is still checked - though the mail service appears turned off. I haven't been able to repeat this myself, it works ok every time I've tried.
I checked one of these domains and it showed the mail service as active but within Smartermail it was inactive. I then unchecked the box and hit ok and the box stayed unchecked, to indicate it was inactive.
Anyone got any ideas?
The status of the mail service isn't always being displayed correctly.
Users have stated that they've unchecked the box on the mail page (within the domain control panel), hit ok to save it but when the page is reloaded the box is still checked - though the mail service appears turned off. I haven't been able to repeat this myself, it works ok every time I've tried.
I checked one of these domains and it showed the mail service as active but within Smartermail it was inactive. I then unchecked the box and hit ok and the box stayed unchecked, to indicate it was inactive.
Anyone got any ideas?
