• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Mails are disappearing (Plesk 12 on CentOS)

S

Sander_Scheer

New Pleskian
Wow, I'm currently expecting some major mailproblems on my server. All received mails are removed on arrival. Here's a bit out of my /var/log/maillog:
Code: 
Dec 10 14:00:31 scheer postfix/smtpd[421]: connect from smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer postfix/smtpd[421]: 2AE9420C84: client=smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer greylisting filter[431]: Starting greylisting filter...
Dec 10 14:00:31 scheer greylisting filter[431]: Timeout finished
Dec 10 14:00:31 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: SKIP
Dec 10 14:00:31 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: SKIP during call 'grey' handler
Dec 10 14:00:31 scheer postfix/cleanup[429]: 2AE9420C84: message-id=<F7061810820B8F48A11B25D5327384390474E49B@exchange2010>
Dec 10 14:00:31 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: SKIP
Dec 10 14:00:31 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: SKIP during call 'limit-out' handler
Dec 10 14:00:31 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: SKIP
Dec 10 14:00:31 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: SKIP during call 'check-quota' handler
Dec 10 14:00:31 scheer postfix/qmgr[31040]: 2AE9420C84: from=<sander.scheer@drukwerkdeal.nl>, size=104730, nrcpt=1 (queue active)
Dec 10 14:00:31 scheer postfix/smtpd[421]: disconnect from smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer postfix-local[436]: postfix-local: from=sander.scheer@drukwerkdeal.nl, to=info@experienceoutdoor.nl, dirname=/var/qmail/mailnames
Dec 10 14:00:31 scheer spamd[31319]: spamd: connection from localhost [127.0.0.1] at port 37013
Dec 10 14:00:31 scheer spamd[31319]: spamd: using default config for info@experienceoutdoor.nl: /var/qmail/mailnames/experienceoutdoor.nl/info/.spamassassin/user_prefs
Dec 10 14:00:31 scheer spamd[31319]: spamd: processing message <F7061810820B8F48A11B25D5327384390474E49B@exchange2010> for info@experienceoutdoor.nl:110
Dec 10 14:00:35 scheer spamd[31319]: spamd: clean message (1.6/5.0) for info@experienceoutdoor.nl:110 in 3.8 seconds, 103271 bytes.
Dec 10 14:00:35 scheer spamd[31319]: spamd: result: . 1 - HTML_MESSAGE,SUBJ_ALL_CAPS,T_RP_MATCHES_RCVD,URIBL_BLOCKED scantime=3.8,size=103271,user=info@experienceoutdoor.nl,uid=110,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=37013,mid=<F7061810820B8F48A11B25D5327384390474E49B@exchange2010>,autolearn=no
Dec 10 14:00:35 scheer postfix-local[436]: handlers_stderr: PASS
Dec 10 14:00:35 scheer postfix-local[436]: PASS during call 'spam' handler
Dec 10 14:00:35 scheer postfix/pipe[434]: 2AE9420C84: to=<info@experienceoutdoor.nl>, relay=plesk_virtual, delay=4, delays=0.18/0.02/0/3.8, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
Dec 10 14:00:35 scheer postfix/qmgr[31040]: 2AE9420C84: removed
Dec 10 14:00:35 scheer spamd[31317]: prefork: child states: II
Who can help me out on this? I disabled SPF spam protection, as stated in this topic:
http://talk.plesk.com/threads/postf...e-blocked-because-of-wrong-helo.305216/page-2
 
And another example:
Code: 
Dec 10 14:13:47 scheer postfix/smtpd[934]: connect from lb3-smtp-cloud3.xs4all.net[194.109.24.30]
Dec 10 14:13:47 scheer postfix/smtpd[934]: 6316C21123: client=lb3-smtp-cloud3.xs4all.net[194.109.24.30]
Dec 10 14:13:47 scheer greylisting filter[944]: Starting greylisting filter...
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: DEFER
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: DEFER during call 'grey' handler
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: Message aborted.
Dec 10 14:13:47 scheer postfix/smtpd[934]: 6316C21123: milter-reject: DATA from lb3-smtp-cloud3.xs4all.net[194.109.24.30]: 451 4.7.1 Service unavailable - try again later; from=<c.schuiling@lu
mio.nl> to=<info@rootsdanceevents.nl> proto=ESMTP helo=<lb3-smtp-cloud3.xs4all.net>
Dec 10 14:13:47 scheer postfix/smtpd[945]: connect from fallback.axc.nl[159.253.5.241]
Dec 10 14:13:47 scheer postfix/smtpd[945]: AD6EB21123: client=fallback.axc.nl[159.253.5.241]
Dec 10 14:13:47 scheer greylisting filter[947]: Starting greylisting filter...
Dec 10 14:13:47 scheer greylisting filter[947]: Timeout finished
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: SKIP
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: SKIP during call 'grey' handler
Dec 10 14:13:47 scheer postfix/cleanup[942]: AD6EB21123: message-id=<755537867479024CA3DF1C34FC5712DD3E5576445C@SERVER.lumiobv.local>
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: SKIP
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: SKIP during call 'limit-out' handler
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: handlers_stderr: SKIP
Dec 10 14:13:47 scheer /usr/lib64/plesk-9.0/psa-pc-remote[32568]: SKIP during call 'check-quota' handler
Dec 10 14:13:47 scheer postfix/qmgr[31040]: AD6EB21123: from=<c.schuiling@lumio.nl>, size=8097, nrcpt=1 (queue active)
Dec 10 14:13:47 scheer postfix/smtpd[945]: disconnect from fallback.axc.nl[159.253.5.241]
Dec 10 14:13:48 scheer postfix-local[952]: postfix-local: from=c.schuiling@lumio.nl, to=info@rootsdanceevents.nl, dirname=/var/qmail/mailnames
Dec 10 14:13:48 scheer spamd[31319]: spamd: connection from localhost [127.0.0.1] at port 37304
Dec 10 14:13:48 scheer spamd[31319]: spamd: using default config for info@rootsdanceevents.nl: /var/qmail/mailnames/rootsdanceevents.nl/info/.spamassassin/user_prefs
Dec 10 14:13:48 scheer spamd[31319]: spamd: processing message <755537867479024CA3DF1C34FC5712DD3E5576445C@SERVER.lumiobv.local> for info@rootsdanceevents.nl:110
Dec 10 14:13:48 scheer spamd[31319]: spamd: clean message (0.0/5.0) for info@rootsdanceevents.nl:110 in 0.3 seconds, 8015 bytes.
Dec 10 14:13:48 scheer spamd[31319]: spamd: result: . 0 - HTML_MESSAGE,URIBL_BLOCKED scantime=0.3,size=8015,user=info@rootsdanceevents.nl,uid=110,required_score=5.0,rhost=localhost,raddr=127.0
.0.1,rport=37304,mid=<755537867479024CA3DF1C34FC5712DD3E5576445C@SERVER.lumiobv.local>,autolearn=ham
Dec 10 14:13:48 scheer postfix-local[952]: handlers_stderr: PASS
Dec 10 14:13:48 scheer postfix-local[952]: PASS during call 'spam' handler
Dec 10 14:13:48 scheer postfix/pipe[950]: AD6EB21123: to=<info@rootsdanceevents.nl>, relay=plesk_virtual, delay=0.69, delays=0.28/0.04/0/0.36, dsn=2.0.0, status=sent (delivered via plesk_virtu
al service)
Dec 10 14:13:48 scheer postfix/qmgr[31040]: AD6EB21123: removed
Dec 10 14:13:48 scheer spamd[31317]: prefork: child states: II
 
Have you tried to rebuild server mailsettings with mchk at least?
 
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