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New Pleskian
- Server operating system version
- Ubuntu 22.0.4
- Plesk version and microupdate number
- 18.0.62 Update #1
Now that MariaDB 11.4.2 is LTS, is there an ETA for support by Plesk?
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If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release. -
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Resolved MariaDB 11.4 Plesk Support
- Thread starter digitalinnovations
- Start date
"MariaDB 11.4 is planned to be supported in Plesk version 18.0.64 (approximately mid September)"
mariano_loo
New Pleskian
My Linux distro Rocky Linux 8 has already MariaDB 11.5 available to update. I have Plesk 18.0.63.
Has anyone try updating if so did you run into some errors and how did you resolve? Should we wait until Plesk support is available?
Anyone is aware if support for MariaDB 11 is still scheduled for September?
Thanks for your feedback
-M
Has anyone try updating if so did you run into some errors and how did you resolve? Should we wait until Plesk support is available?
Anyone is aware if support for MariaDB 11 is still scheduled for September?
Thanks for your feedback
-M
mariano_loo
New Pleskian
Thanks for the advice... But it looks like, this is already creating some issues in my Plesk instance. The latest Plesk 18.0.63_15417 update fails, looks like MariaDB 10 and SSL is no longer supported.
Any suggestions
see log below
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mariadb... active
done
Trying to establish test connection... /usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
failed
ERROR while trying to establish test connection
Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.63_installation.log), fix and try again
***** problem report *****
ERROR while trying to establish test connection
Bootstrapper has finished action (exec time: 11 sec.): parent_name='panel', sequence='prep', stage='execute', sequence_order='0', operation='install', exec_cmd='/usr/local/psa/bootstrapper/pp18.0.63-bootstrapper/bootstrapper.sh prep-install BASE'', m_arch='', exit code: 1, output:
**** Product prep-install started.
Create user 'psaadm' and group 'psaadm'
Group 'psaadm' already exists
Checking for the user 'psaadm'...
User 'psaadm' already exists
Create group 'swkey-data'
Group 'swkey-data' already exists
Trying to add supplementary group 'swkey-data' for user 'psaadm'... already there
Create group 'psaserv'
Group 'psaserv' already exists
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Create group 'psacln'
Group 'psacln' already exists
Trying to got legacy variables... done
config updated
===> Updated /etc/psa/psa.conf
Trying to save legacy variables... done
Checking that /usr/local/psa/bin/chrootsh registered as login shell...
/usr/local/psa/bin/chrootsh already registered as a login shell
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mariadb... active
done
Trying to establish test connection... /usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
failed
ERROR while trying to establish test connection
***** problem report *****
ERROR while trying to establish test connection
[2024-08-27 00:48:56.833513] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_63', sequence='prep', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-08-27 00:48:57.179702] Bootstrapper has finished action (exec time: 1 sec.): parent_name='panel', sequence='prep', stage='rollback', sequence_order='9999', operation='install', exec_cmd='test ! -f /usr/local/psa/admin/plib/scripts/update-failure-notification.php || /usr/local/psa/admin/bin/php /usr/local/psa/admin/plib/scripts/update-failure-notification.php'', m_arch='', exit code: 0, output: ~empty
[2024-08-27 00:48:57.187659] Launching component and product checkers...
[2024-08-27 00:48:57.187698] FileFetcher: get file (~empty)/report-update
[2024-08-27 00:48:57.187861] Downloading file report-update: 0%
[2024-08-27 00:48:57.313959] Downloading file report-update: 100% was finished.
[2024-08-27 00:48:57.314347] FileFetcher: get file (~empty)/pool/PSA_18.0.63_15417/examiners/py_launcher.sh
[2024-08-27 00:48:57.314390] Downloading file pool/PSA_18.0.63_15417/examiners/py_launcher.sh: 0%
[2024-08-27 00:48:57.378400] Downloading file pool/PSA_18.0.63_15417/examiners/py_launcher.sh: 100% was finished.
[2024-08-27 00:48:58.239673] Examination executed ["/root/parallels/pool/PSA_18.0.63_15417/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.63.3 --from=18.0.63] with code 0
Output:
~empty
Error:
mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
[2024-08-27 00:48:58.240017] Execute command /usr/local/psa/admin/bin/send-error-report install --version 18.0.63
[2024-08-27 00:48:58.261251] Error: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit Plesk to search for a solution.
Any suggestions
see log below
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mariadb... active
done
Trying to establish test connection... /usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
failed
ERROR while trying to establish test connection
Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.63_installation.log), fix and try again
***** problem report *****
ERROR while trying to establish test connection
Bootstrapper has finished action (exec time: 11 sec.): parent_name='panel', sequence='prep', stage='execute', sequence_order='0', operation='install', exec_cmd='/usr/local/psa/bootstrapper/pp18.0.63-bootstrapper/bootstrapper.sh prep-install BASE'', m_arch='', exit code: 1, output:
**** Product prep-install started.
Create user 'psaadm' and group 'psaadm'
Group 'psaadm' already exists
Checking for the user 'psaadm'...
User 'psaadm' already exists
Create group 'swkey-data'
Group 'swkey-data' already exists
Trying to add supplementary group 'swkey-data' for user 'psaadm'... already there
Create group 'psaserv'
Group 'psaserv' already exists
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Create group 'psacln'
Group 'psacln' already exists
Trying to got legacy variables... done
config updated
===> Updated /etc/psa/psa.conf
Trying to save legacy variables... done
Checking that /usr/local/psa/bin/chrootsh registered as login shell...
/usr/local/psa/bin/chrootsh already registered as a login shell
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mariadb... active
done
Trying to establish test connection... /usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
/usr/bin/mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
failed
ERROR while trying to establish test connection
***** problem report *****
ERROR while trying to establish test connection
[2024-08-27 00:48:56.833513] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_63', sequence='prep', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty
[2024-08-27 00:48:57.179702] Bootstrapper has finished action (exec time: 1 sec.): parent_name='panel', sequence='prep', stage='rollback', sequence_order='9999', operation='install', exec_cmd='test ! -f /usr/local/psa/admin/plib/scripts/update-failure-notification.php || /usr/local/psa/admin/bin/php /usr/local/psa/admin/plib/scripts/update-failure-notification.php'', m_arch='', exit code: 0, output: ~empty
[2024-08-27 00:48:57.187659] Launching component and product checkers...
[2024-08-27 00:48:57.187698] FileFetcher: get file (~empty)/report-update
[2024-08-27 00:48:57.187861] Downloading file report-update: 0%
[2024-08-27 00:48:57.313959] Downloading file report-update: 100% was finished.
[2024-08-27 00:48:57.314347] FileFetcher: get file (~empty)/pool/PSA_18.0.63_15417/examiners/py_launcher.sh
[2024-08-27 00:48:57.314390] Downloading file pool/PSA_18.0.63_15417/examiners/py_launcher.sh: 0%
[2024-08-27 00:48:57.378400] Downloading file pool/PSA_18.0.63_15417/examiners/py_launcher.sh: 100% was finished.
[2024-08-27 00:48:58.239673] Examination executed ["/root/parallels/pool/PSA_18.0.63_15417/examiners/py_launcher.sh" "/root/parallels/report-update" --op update --rc 1 --start-flag /var/lock/plesk-report-update.flag --to=18.0.63.3 --from=18.0.63] with code 0
Output:
~empty
Error:
mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
mysql: Deprecated program name. It will be removed in a future release, use '/usr/bin/mariadb' instead
ERROR 2026 (HY000): TLS/SSL error: SSL is required, but the server does not support it
[2024-08-27 00:48:58.240017] Execute command /usr/local/psa/admin/bin/send-error-report install --version 18.0.63
[2024-08-27 00:48:58.261251] Error: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please resolve this issue and try to install the packages again.
Visit Plesk to search for a solution.
mariano_loo
New Pleskian
Hi again,
Looks like the Plesk dashboard is asking MariaDB to be upgraded to 11.5
Any suggestions
Looks like the Plesk dashboard is asking MariaDB to be upgraded to 11.5
Any suggestions
Please get in touch with Plesk Support so they can investigate the issue directly on the server.
To sign in to support please go to https://support.plesk.com
If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not offer support, here is an alternative:
How to get support directly from Plesk?
To sign in to support please go to https://support.plesk.com
If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not offer support, here is an alternative:
How to get support directly from Plesk?
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