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Micro update failures

D

dwilcox24

New Pleskian
Hello all,

I am having an issue updating a Plesk Panel installation via micro updates.



OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5

The following errors are generated when the system attempts to update.
Please see below for details:

___________________________________________

Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\.aiupd_37\cuDomain.php.old) owner: (5) Access is denied.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please try installing packages again later.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>



________________________________

Thanks in advance,

--David
 
Unable to set the object (C:\Program Files (x86)\Parallels\Plesk\admin\plib\api-common\.aiupd_37\cuDomain.php.old) owner: (5) Access is denied.
Click to expand...

Try to fix permissions with Plesk reconfigurator first.
 
IgorG said:
Try to fix permissions with Plesk reconfigurator first.
Click to expand...


Hi,

Thanks for the response. I have run the following options from the Plesk Reconfigurator


Repair Pesk installation
Correct Disk Permissions
Check Component and Folder permissions

After these task were completed I attempted to update the Plesk installation again. Here is the error I received.



Error: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:\Program Files (x86)\Parallels\Plesk\admin\share\migration-handler\.aiupd_22681\migration_handler_restore.py.old) owner: (2) The system cannot find the file specified.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please try installing packages again later.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.



Any ideas?


Thanks in advance,


--David
 
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