• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Migrated domain goes 404 when starting with www. Bad alias?

Status
Not open for further replies.

compil3r

New Pleskian
Hello all!

I have a dedicated server L2 with 1and1, with Plesk 11.5.30 installed, and I am having a nightmare with a migrated domain. Propagation time has passed, and it just works without the "www", that is, something like: domain.com

I checked the DNS records and it does have a CNAME entry with "www.domain.com" pointing at "domain.com". Also checked using ping.eu utilities, both domains point to my server IP.

If I try to add an alias, plesk tells me that I already have an alias for www.domain.com and of course, I can't make a new one.

I already tried to restart the services, even restart the server.

Also, I deleted the CNAME record and added "www.domain.com" as an alias, same result.

Also tried with the domain.tld options on hosting settings (at preferred domain), if I put www.domain.tld as a default, even domain.com goes 404. I have domain.tld as a default on that option.

I keep getting:

Code:
Not Found

The requested URL / was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Even worse, I tried to add some other domain I am not using as a test, following the same steps in Plesk, and that one DOES resolve with and without the www. Compared both and they look the same.

Anyone else had this problem? Any info will be appreciated.

Thanks in advance!
 
Status
Not open for further replies.
Back
Top