Resolved Migration error: Unable to create mail account

[bb74]

Hi,

I want to migrate an old Plesk server (both Obsidian), but some accounts won´t migrate:

Unable to create mail account 'info@domain.de' in subscription 'domain.de': Command execution failed on the local server with non-zero exit code.
command: /opt/psa/bin/mail --create info@domain.de -mailbox true -passwd '' -passwd_type encrypted -ignore-nonexistent-options
exit code: 1
stdout:
stderr: There is no DSMail service for domain with id = 505

Any ideas how I can solve this?

The command

plesk repair db

did not work for me...

 

[IgorG]

As far as I know, it is Plesk Migrator bug PMT-5002
As a possible workaround just re-sync the migration of this subscription.

 

[bb74]

I resynct maybe 20 times...

 

[IgorG]

The mailbox should be successfully created on the new server despite an error message that can be ignored.

 

[bb74]

No nothing will be created. The migration stops with this error message. Thats the big problem.

 

[bb74]

My last Plesk Update was missing. Now it works.