Move subscriptions to new customers

[SimonF]

I moved a subscription to a new customer.
My problem: The users have not moved.

Is this a bug?

Panel-Version 10.3.1
OS Linux 2.6.18-164.15.1.el5

 

[IgorG]

Need more details. What do you mean 'The users have not moved'? How it can be reproduced?

 

[SimonF]

You have a domain (subscription) with email addresses. For each e-mail address there is a user.
I move that subscription to a new customer.
The email addresses are still available but the user does not exist anymore.

An example:

Customer1 with subscription (Domain test1.com)
Panel user user1 - email abc1@test1.com
Panel user user2 - email abc2@test1.com

Move domain (subscription) from customer1 to customer2

Customer2 with subscription (Domain test1.com)
NO Panel user for email address abc1@test1.com
NO Panel user for email address abc2@test1.com

 

[IgorG]

As far as I know this issue should be fixed in upcoming 10.4 release.

 

[SimonF]

This issue is still not fixed in 10.4.4! Why?