• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

MX-Records from Domain-Aliases don't work with internal mails

S

smueller

Guest
Hello,

I think I found a bug but maybe you can explain it to me.

I have a domain, let's say domain.de and an alias domainalias.com. The mail-service for the domain is switched off in plesk and the MX-records for domain and alias is set to an external mail-server.

When I now try to send a mail from a web-app that is installed on the same server under another domain (domain2.de) to the address mail@domain.de it is sent without problems. When I send a mail to mail@domainalias.com the mail is not delivered. Same problem, wenn I send a mail from a mail-client. Mails are routed correctly to the main-domain but not to the domain-aliases. Even though the aliases have set "sync DNS-zone with primary domain" and the mail-service is switched off.

Does anyone know this problem? Is there a solution?

Kind regards,
S. Müller
 
Back
Top