Issue nginx webserver - error while installing

[Chris1904]

Hi everyone,

I generally don't need any help as everything seems pretty straight forward and very, very easy to use.

Unfortunately, the error I receive when installing the nginx webserver from the Plesk Installer I receive this error and the error log is:

[2017-04-16 00:12:51.607585] Installation started in background
[2017-04-16 00:12:51.607636]
Getting bootstrapper packages to installation list:
[2017-04-16 00:12:51.607669] Following bootstrapper packages will be installed: (empty)
[2017-04-16 00:12:51.607684] ----------------
[2017-04-16 00:12:51.607696] Getting packages to installation list:
[2017-04-16 00:12:51.607726] Following packages will be installed: sw-nginx-1.11.10-ubuntu16.04.17040416.amd64
[2017-04-16 00:12:51.607740] ----------------
[2017-04-16 00:12:51.607767] Checking whether the package dependencies are resolved.
[2017-04-16 00:12:51.607791] autoinstaller: read output of DEBIAN_FRONTEND=noninteractive LANG=C apt-get --assume-yes --show-upgraded --purge --no-reinstall -o APT::Get::List-Cleanup=true -o Dpkg::options::=--force-confdef -o Dpkg::options::=--force-confold -o APT::Get::AllowUnauthenticated=false -o Acquire::Retries=3 -t 'xenial*' --just-print install sw-nginx=1.11.10-ubuntu16.04.17040416
[2017-04-16 00:12:52.250208] (regen obsoletes cache)
[2017-04-16 00:12:52.250290] Check package set before installation
[2017-04-16 00:12:52.250551] The following packages from not selected components will be installed because they are required by other components' packages you selected for installation:
[2017-04-16 00:12:52.281678] Installing packages
[2017-04-16 00:12:52.284184] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_17_0_17', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', output: ~empty
[2017-04-16 00:12:52.288235] Reading package lists...
Building dependency tree...
Reading state information...
The following packages were automatically installed and are no longer required:
 gstreamer1.0-plugins-base libcdparanoia0 libdouble-conversion1v5 libevdev2
 libgstreamer-plugins-base1.0-0 libgstreamer1.0-0 libgudev-1.0-0 libinput10
 libluajit-5.1-2 libluajit-5.1-common libmtdev1 libproxy1v5 libqt5core5a
 libqt5dbus5 libqt5gui5 libqt5network5 libqt5opengl5 libqt5printsupport5
 libqt5qml5 libqt5quick5 libqt5sql5 libqt5sql5-sqlite libqt5svg5
 libqt5webkit5 libqt5widgets5 libuv1 libvisual-0.4-0 libwacom-bin
 libwacom-common libwacom2 libxcb-icccm4 libxcb-image0 libxcb-keysyms1
 libxcb-randr0 libxcb-render-util0 libxcb-util1 libxcb-xkb1
 libxkbcommon-x11-0 nginx-common plesk-py27-pip plesk-py27-setuptools
 plesk-py27-virtualenv plesk-wheel-cffi plesk-wheel-cryptography
 plesk-wheel-psutil qttranslations5-l10n
Use 'apt autoremove' to remove them.
The following NEW packages will be installed:
 sw-nginx
N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
0 upgraded, 1 newly installed, 0 to remove and 12 not upgraded.
Need to get 0 B/565 kB of archives.
After this operation, 1792 kB of additional disk space will be used.
(Reading database ... (Reading database ... 5%(Reading database ... 10%(Reading database ... 15%(Reading database ... 20%(Reading database ... 25%(Reading database ... 30%(Reading database ... 35%(Reading database ... 40%(Reading database ... 45%(Reading database ... 50%(Reading database ... 55%(Reading database ... 60%(Reading database ... 65%(Reading database ... 70%(Reading database ... 75%(Reading database ... 80%(Reading database ... 85%(Reading database ... 90%(Reading database ... 95%(Reading database ... 100%(Reading database ... 175274 files and directories currently installed.)
Preparing to unpack .../sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb ...
Unpacking sw-nginx (1.11.10-ubuntu16.04.17040416) ...
dpkg: error processing archive /var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb (--unpack):
 trying to overwrite '/lib/systemd/system/nginx.service', which is also in package nginx-common 1.10.0-0ubuntu0.16.04.4
dpkg-deb (subprocess): decompressing archive member: lzma write error: Broken pipe
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg-deb (subprocess): cannot copy archive member from '/var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb' to decompressor pipe: failed to write (Broken pipe)
Errors were encountered while processing:
 /var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_17_0_17', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; /etc/init.d/psa restart; :'', m_arch='', output: ~empty
[2017-04-16 00:12:53.472580] Error: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please contact product technical support.

I don't seem to get any smarter from this. What could be causing this issue?\

Thanks so much for any help!

Chris

 

[UFHH01]

Hi Chris1904,

such issues/errors/problems:

Unpacking sw-nginx (1.11.10-ubuntu16.04.17040416) ...
dpkg: error processing archive /var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb (--unpack):
 trying to overwrite '/lib/systemd/system/nginx.service', which is also in package nginx-common 1.10.0-0ubuntu0.16.04.4
dpkg-deb (subprocess): decompressing archive member: lzma write error: Broken pipe
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg-deb (subprocess): cannot copy archive member from '/var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb' to decompressor pipe: failed to write (Broken pipe)
Errors were encountered while processing:
 /var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

... are ( mostly ) temporary failures and ( normally ) could be solved with the example commands ( for Debian/Ubuntu - based systems ) ( over the command line, logged in as user "root" over SSH ):

apt-get clean
apt-get update
aptitude upgrade

You have as well the possibility to (re-)install depending packages with "dpkg", to solve issues/errors/problems with your package management on your server:

Suggested example command ( for Debian/Ubuntu - based systems ) ( over the command line, logged in as user "root" over SSH ):

dpkg -i /var/cache/apt/archives/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb

( or, if you downloaded a package manually into a folder of your choice )
dpkg -i /COMPLETE/PATH/TO/THE/FOLDER/sw-nginx_1.11.10-ubuntu16.04.17040416_amd64.deb

In addition, pls. be informed about the following Debian/Ubuntu commands:

Configure packages, which have not been installed correctly, or where the installation process
got interrupted and which are therefore unfinished

dpkg --configure -a

Re-install packages, if you experience issues/errors/problems during an update/upgrade/patch process

aptitude reinstall PACKAGE-NAME