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TwitterOver the years, Parallels has become 'God' and in my case (and I suspect for many others from conversations with other users), is fast becoming a real PAIN IN THE AR**E to use...!!!
As a Web Hosting Company, we host for Individuals and Businesses that are 'End Users' and don't want any contact at all with their website, they PAY US to design, host and manage their services so they can get on and run their business...
Plesk 10 & 11 are a nightmare, I don't have the need for 'USER ACCOUNTS', I don't have the need for 'SUBSCRIPTIONS' and I certainly don't PLESK to be able to install WORDPRESS and then TELL ME what it should be called with NO ability to 'define' the database name created... more importanlty I don't want to have to trawl through multiple pages to set up the Domain, DNS, E-Mail, Databases etc.... it appears to me (and I have worked in IT since 1982 and educated to Ph.D Level), that Parallels are assuming that the PLESK CONTROL panel in its current format is the 'way to go', when in fact, I am now looking at ALTERNATIVES.
Why can't you release a 'LTE' Version so web hosts like ourselves can log in, create a domain and everything it needs without having to leave that page, only creating a unique username and login for FTP and file updates?
There is nothing worse in any aspect of business when SOFTWARE Designers think they know MORE about MY BUSINESS and how it operates or how THEY want me to operate...
Examples:
You cannot migrate in a domain with an 'A' record for the 'www' as Plesk Designers have decided it should use a CNAME contrary to historical preferences. So instead of 'www' A 109.104.xx.xx they want it to have www CNAME www.domainname......! This causes a failure to migrate the domain, despite the fact it imports the mail accounts but you can't see them unless you look in the USERS option.
With an ALIAS domain, it DOES NOT correctly configure domainname CNAME conicalurl so the alias does NOT work and guess what - within PLESK it WILL NOT permit you to CHANGE the DNS on the ALIAS Domain... DUH!
As a Web Hosting Company, we host for Individuals and Businesses that are 'End Users' and don't want any contact at all with their website, they PAY US to design, host and manage their services so they can get on and run their business...
Plesk 10 & 11 are a nightmare, I don't have the need for 'USER ACCOUNTS', I don't have the need for 'SUBSCRIPTIONS' and I certainly don't PLESK to be able to install WORDPRESS and then TELL ME what it should be called with NO ability to 'define' the database name created... more importanlty I don't want to have to trawl through multiple pages to set up the Domain, DNS, E-Mail, Databases etc.... it appears to me (and I have worked in IT since 1982 and educated to Ph.D Level), that Parallels are assuming that the PLESK CONTROL panel in its current format is the 'way to go', when in fact, I am now looking at ALTERNATIVES.
Why can't you release a 'LTE' Version so web hosts like ourselves can log in, create a domain and everything it needs without having to leave that page, only creating a unique username and login for FTP and file updates?
There is nothing worse in any aspect of business when SOFTWARE Designers think they know MORE about MY BUSINESS and how it operates or how THEY want me to operate...
Examples:
You cannot migrate in a domain with an 'A' record for the 'www' as Plesk Designers have decided it should use a CNAME contrary to historical preferences. So instead of 'www' A 109.104.xx.xx they want it to have www CNAME www.domainname......! This causes a failure to migrate the domain, despite the fact it imports the mail accounts but you can't see them unless you look in the USERS option.
With an ALIAS domain, it DOES NOT correctly configure domainname CNAME conicalurl so the alias does NOT work and guess what - within PLESK it WILL NOT permit you to CHANGE the DNS on the ALIAS Domain... DUH!
