Parallels Panel update failed (for Update #23)

[Azurel]

EDIT: Same topic here: http://forum.parallels.com/showthre...pdate-(autoinstaller)-failed-11-5-30-22-gt-23

Hi,

Today I get a error e-mail. My Panel says:

Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Nov 15, 2013). Copy the logs to your computer before you close this message. To close this message, click here.

Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/autoinstaller3.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 15%..20%..37%..42%..54%..61%..74%..83%..90%..100% was finished.
File downloading ppsmbe.inf3: 100% was finished.
File downloading sitebuilder.inf3: 100% was finished.
File downloading sso.inf3: 100% was finished.
File downloading setemplates.inf3: 100% was finished.
File downloading pp-sitebuilder.inf3: 28%..61%..87%..100% was finished.
File downloading billing.inf3: 14%..31%..41%..56%..73%..83%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 100% was finished.
Checking for installed packages...
File downloading PSA_11.5.30/plesk-11.5.30-cos6-x86_64.inf3: 22%..34%..60%..89%..100% was finished.
File downloading PSA_11.5.30/plesk-patches-11.5.30-cos6-x86_64.inf3: 45%..83%..100% was finished.
File downloading SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3: 100% was finished.
File downloading BILLING_11.5.30/billing-11.5.30-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.5.0/nginx-1.5.0-cos6-x86_64.inf3: 100% was finished.
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile

epel/metalink | 23 kB 00:00
* atomic: www7.atomicorp.com
* epel: mirror.imt-systems.com

atomic | 1.9 kB 00:00

base | 3.7 kB 00:00

epel | 4.2 kB 00:00

epel/primary_db | 5.7 MB 00:00

extras | 3.4 kB 00:00

graphviz-stable | 951 B 00:00

updates | 3.4 kB 00:00
370 packages excluded due to repository priority protections


Detecting installed product components.
Gathering information about installed license key...
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.imt-systems.com

PPB_11_5_30-dist | 951 B 00:00

PPB_11_5_30-thirdparty | 951 B 00:00

PSA_11_5_30-dist | 2.9 kB 00:00

PSA_11_5_30-dist/primary_db | 96 kB 00:00

PSA_11_5_30-thirdparty | 2.9 kB 00:00

SITEBUILDER_11_5_8-dist | 951 B 00:00

SITEBUILDER_11_5_8-thirdparty | 951 B 00:00
373 packages excluded due to repository priority protections
+ pp11.5.30-bootstrapper

Following amount of diskpace required in directories:
/usr/local: 1200.00 Mb.
Total required: 1200.00 Mb, available 591292.00 Mb.

Installing packages
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.imt-systems.com
373 packages excluded due to repository priority protections

pp11.5.30-bootstrapper-11.5.30-cos6.build115131112.14.x8 | 156 kB 00:00
Running rpm_check_debug
Warning: RPMDB altered outside of yum.
Updating: pp11.5.30-bootstrapper-11.5.30-cos6.build115131112.14.x86_64 [1/2]
Cleanup: pp11.5.30-bootstrapper [2/2]
Verify: 1/2: pp11.5.30-bootstrapper.x86_64 0:11.5.30-cos6.build115131112.14 - u
Verify: 2/2: pp11.5.30-bootstrapper.x86_64 0:11.5.30-cos6.build115130916.13 - ud
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.imt-systems.com
373 packages excluded due to repository priority protections
Package pp11.5.30-bootstrapper-11.5.30-cos6.build115131112.14.x86_64 already installed and latest version
Running rpm_check_debug
Exception: Scriptlet or other non-fatal errors occurred during transaction.

ERROR: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

What can I do here? All updates before have no problems.

 

[OlegN]

Could you please grep your autoinstaller log for string 'Cannot allocate memory'?

 

[Azurel]

Thanks for support. You can ignore this topic, I will answer here: http://forum.parallels.com/showthre...-5-30-22-gt-23&p=707890&viewfull=1#post707890