Issue permission settings remain uneditable for customers

[fferraro87]

Hi,
i've set for some service plans the ability to edit performance setting on PHP settings (like you can see in first screenshot)
But also if i enabled "Hosting performance settings management", my customers said (like you see in second screenshot) that they cannot still change performance settings.

How can i fix this?

P.S I've Plesk Onyx Version 17.5.3 update #20 on Centos 7
Thanks

 

[Bitpalast]

The performance settings you see on screen2.png are not the ones of the web server that are meant by screen1.png. Actually, "performance settings" for screen2.png is a bit misleading. These are more "PHP ini variable settings". They can only be edited when you give customers control over the PHP settings.

 

[fferraro87]

The performance settings you see on screen2.png are not the ones of the web server that are meant by screen1.png. Actually, "performance settings" for screen2.png is a bit misleading. These are more "PHP ini variable settings". They can only be edited when you give customers control over the PHP settings.

Yes these are php ini variable settings, so how can i give the control of php settings to my customers?
Thanks

 

[Bitpalast]

On the permissions tab of the webhosting plan check the "Common PHP settings management" box.

 

[fferraro87]

On the permissions tab of the webhosting plan check the "Common PHP settings management" box.

Ok, like you can see on screen1.png on first post i've already enabled "Common PHP settings management" but nothing changed

 

[Bitpalast]

Could it be possible that the subscription where the PHP settings cannot be selected has custom settings, and such custom settings prohibit the change?