Pinnacle Cart Install Error

[Tosh]

I have tried installing Pinnacle Cart via the application catalog on two Plesk 12 servers. One running CentOS7, the other is CentOS6. In both cases the install fails with the same error.

This is displayed on the install page: note that <doamin> is where the domain and install location were printed.

Installation of Pinnacle Cart non-KA at <domain> failed. Invalid structured output returned by script: Failed to parse structured output. Structured output: 'FIXME: remove is not implemented.'
​

This is in /var/log/plesk/panel.log

[03-Apr-2015 11:55:44 America/Los_Angeles] PHP Warning: aps_provision_applicationresource_unprovisionforcibly(): ^; File: /usr/share/aps_php/aps_php.php, Line: 7221

[03-Apr-2015 11:55:44 America/Los_Angeles] Exception: PHP Warning: aps_provision_applicationresource_unprovisionforcibly(): ^; File: /usr/share/aps_php/aps_php.php, Line: 7221

file: /usr/local/psa/admin/plib/Smb/Exception/Syntax.php
line: 56
code: 0
trace: #0 [internal function]: Smb_Exception_Syntax::handleError(2, 'aps_provision_a...', '/usr/share/aps_...', 7221, Array)
#1 /usr/share/aps_php/aps_php.php(7221): aps_provision_applicationresource_unprovisionforcibly(Resource id #86)
#2 /usr/local/psa/admin/plib/CommonPanel/Aps/ServiceCreationHelper.php(335): APS_Provision_ApplicationResource->unprovisionForcibly()
#3 /usr/local/psa/admin/plib/Smb/Form/Final/Aps/Install.php(313): CommonPanel_Aps_ServiceCreationHelper->installService()
#4 /usr/local/psa/admin/application/smb/controllers/AppController.php(311): Smb_Form_Final_Aps_Install->processForm()
#5 /usr/local/psa/admin/application/smb/controllers/AppController.php(243): Smb_AppController->_processInstall(Object(Smb_Form_Final_Aps_Install), Object(APS_Meta_PackageInfo))
#6 /usr/local/psa/admin/externals/Zend/Controller/Action.php(516): Smb_AppController->installAction()
#7 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('installAction')
#8 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#9 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#10 /usr/local/psa/admin/htdocs/application.php(15): Plesk\Application_Web->run()
#11 {main}

[2015-04-03 11:55:45] ERR [panel] Installation of Pinnacle Cart non-KA at <domain> failed. Invalid structured output returned by script: Failed to parse structured output. Structured output: 'FIXME: remove is not implemented.'.​

Has anyone come across this issue before?

I also tried downloading the APS package from their site and manually added it to the application catalog. Ended with the same error.

Thank you in advance for any assistance. Let me know if you need any further information.

 

[Tosh]

I'll assume this applies to version 12 as well... Nothing to see here. Move along.

http://kb.odin.com/en/9193

How do I get technical support for Pinnacle Cart purchased from the Featured Applications Storefront?
Article ID: 9193, created on Oct 22, 2010, last review on May 5, 2014


APPLIES TO:

• Parallels Small Business Panel 10.x for Linux/Unix
• Parallels Plesk 10.x for Linux
• Parallels Small Business Panel 10.x for Windows
• Parallels Plesk 10.x for Windows

Resolution
Support for Pinnacle Cart is provided by the manufacturer.

Please contact Pinnacle Cart Support for assistance.