Plesk 10.4.4, MCHK Error

[md3vxx]

Server: Plesk 10.4.4 , CentOS 6 x64

Outbound email errors with invalid domain keys. An attempt to re-set mailbox configuration errors with:

Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_dk_restore

See below:

^C[root@s aoradmin]# /usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_postfix_transport_restore... ok
==> Checking for: mail_spam_restore... not exists
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... fail
==> Checking for: mail_drweb_restore... not exists
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_dk_restore

 

[IgorG]

Make sure that you have correct permissions for files:

# stat /usr/local/psa/handlers/hooks/dk_check
File: `/usr/local/psa/handlers/hooks/dk_check'
Size: 33912 Blocks: 72 IO Block: 4096 regular file
Device: 2bh/43d Inode: 22168285 Links: 1
Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 31/ popuser)

# stat /usr/local/psa/handlers/hooks/dk_sign
File: `/usr/local/psa/handlers/hooks/dk_sign'
Size: 34568 Blocks: 72 IO Block: 4096 regular file
Device: 2bh/43d Inode: 22168389 Links: 1
Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 31/ popuser)

# stat /usr/lib64/plesk-9.0/mail_dk_restore
File: `/usr/lib64/plesk-9.0/mail_dk_restore'
Size: 127120 Blocks: 264 IO Block: 4096 regular file
Device: 2bh/43d Inode: 18649627 Links: 1
Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 0/ root)

 

[md3vxx]

I have confirmed permissions already -

[root@s admin]# stat /usr/local/psa/handlers/hooks/dk_check
File: `/usr/local/psa/handlers/hooks/dk_check'
Size: 36048 Blocks: 72 IO Block: 4096 regular file
Device: 802h/2050d Inode: 271188 Links: 1
Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 31/ popuser)
Access: 2011-11-20 15:41:48.702122384 +0700
Modify: 2011-11-02 19:49:33.000000000 +0700
Change: 2011-11-20 15:23:53.475497096 +0700
[root@s admin]# stat /usr/local/psa/handlers/hooks/dk_sign
File: `/usr/local/psa/handlers/hooks/dk_sign'
Size: 36600 Blocks: 72 IO Block: 4096 regular file
Device: 802h/2050d Inode: 274457 Links: 1
Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 31/ popuser)
Access: 2011-11-20 16:12:24.596476891 +0700
Modify: 2011-11-02 19:49:32.000000000 +0700
Change: 2011-11-20 15:23:53.475497096 +0700
[root@s admin]# stat /usr/lib64/plesk-9.0/mail_dk_restore
File: `/usr/lib64/plesk-9.0/mail_dk_restore'
Size: 155528 Blocks: 304 IO Block: 4096 regular file
Device: 802h/2050d Inode: 42054 Links: 1
Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 0/ root)
Access: 2011-11-21 03:57:12.000000000 +0700
Modify: 2011-11-02 19:49:49.000000000 +0700
Change: 2011-11-21 03:57:12.998371699 +0700
[root@s aoradmin]#

It does not appear to be a permission issue.

 

[JustNIS]

md3vxx,
Did you ever find a solution to this issue?

Igor,
I have all the permissions you say I should have, yet it still fails on mail_dk_restore

 

[md3vxx]

Yes, we resolved this issue. We had LES in place on our server and had to disable it ($ les -da) before we were able to run the command.

 

[JustNIS]

Thanks for the speedy reply md3vxx, much appreciated!

I will have to look into LES and see if my server is even running it. Definitely a good place to start.

 

[JustNIS]

Maybe someone else will be able to benefit from this, but my issue was solved because during my server migration my DomainKeys were not transfered for every domain. If your emails are not getting signed, I would first double check to make sure the default key files exist for that domain:
/etc/domainkeys/[domainName.tld]/default