Plesk 11.0.9 Control Panel shows binary

[Mschot]

Parts of my control panel show as binary code in my browser (like: C�����D�); strangely not all pages do this (login is correct, some smb pages are correct but admin-home is showing binary). Any suggestions what I can do to get my Plesk up and running again?

 

[IgorG]

Any related errors in /var/log/sw-cp-server/error_log ?

 

[Mschot]

Nothing that actually correlates to all the times I tried to load the control panel, but there are a few messages (the invalid URLS are my tries to see what and what not I can load):


2012-08-06 16:22:15: (log.c.166) server started
2012-08-06 16:23:53: (connections.c.309) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
Inconsistency detected by ld.so: ../sysdeps/x86_64/dl-machine.h: 466: elf_machine_rela_relative: Assertion `((reloc->r_info) & 0xffffffff) == 8' failed!
2012-08-06T16:31:56+02:00 ERR (3): File sharing list retrieval failed: sharing type=private, error=Naughty, not nice!
2012-08-06 17:46:24: (server.c.1543) server stopped by UID = 0 PID = 11781
2012-08-06 17:46:24: (log.c.166) server started
Inconsistency detected by ld.so: ../sysdeps/x86_64/dl-machine.h: 466: elf_machine_rela_relative: Assertion `((reloc->r_info) & 0xffffffff) == 8' failed!
2012-08-06T18:33:13+02:00 ERR (3): Requested URL: /smb/settings/
2012-08-06T18:33:13+02:00 ERR (3): Invalid URL was requested.
2012-08-06T18:33:24+02:00 ERR (3): Requested URL: /smb/settings/databases
2012-08-06T18:33:24+02:00 ERR (3): Invalid URL was requested.
2012-08-06 18:36:15: (connections.c.309) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
2012-08-06 18:52:44: (mod_fastcgi.c.2746) FastCGI-stderr: PleskBadURIException: Invalid URI: /plesk.php

 

[IgorG]

Is it post-upgrade issue? Have you tried bootstrapper repair?

 

[Mschot]

I have upgraded from 10.x to 11.0 a few weeks ago, but there could have been an auto-upgrade recently.

the bootstrapper repair gives the following errors:


Trying to untar named run-root directory structure...
ERROR while trying to untar named run-root directory structure
Check the error reason(see log file: /tmp/plesk_11.0.9_installation.log), fix and try again


===> Restoring database from backup /var/lib/psa/dumps/mysql.preupgrade.11.0.9-11.0.9.20120807-123101.dump.gz


**** Product repair failed.

***** problem report *****
ERROR while trying to untar named run-root directory structure
Check the error reason(see log file: /tmp/plesk_11.0.9_installation.log), fix and try again
STOP Bootstrapper 11.0.9 repair AT Tue Aug 7 12:31:17 CEST 2012

 

[Mschot]

I got the run-root.tar file from an other server with the same plesk version and the bootstrapper repair now finishes without errors, but the problem remains....

 

[Mschot]

Any solutions Plesk? Since I can't get to the database webadmin anymore this is becoming a risk for me, so any help would be appreciated.

Edit: the pages that get returned have a 500 Internal Server Error http code

 

[Mschot]

So far it's (at least temporarily) solved with a reboot of the server (not my favorite solution). php -v gave segmentation fault as only response, after reinstalling php5 it still did, so I rebooted the server as a last try attempt...

 

[abdi]

Try re-running the auto-installer this time through SHELL. May be it broke in the process of auto upgrading.