Plesk 11.5.30 after Update #6 --- no such user in mail authorisation database

[KazimierasS]

[solved]Plesk 11.5.30 after Update #6 --- no such user in mail authorisation database

Immediatelly after update all users can't retrieve their emails
syslog shows:

Jul 21 11:55:38 panel authpsa[1775]: No such user 'virt.user@plesk.panel' in mail authorization database
Jul 21 11:55:38 panel courier-imaps: LOGIN FAILED, user=virt.user@plesk.panel, ip=[::ffff:IP.ADD.DDD.RES]
Jul 21 11:55:43 panel authpsa[1772]: No such user 'virt.user@plesk.panel' in mail authorization database
Jul 21 11:55:43 panel courier-imaps: LOGIN FAILED, user=virt.user@plesk.panel, ip=[::ffff:IP.ADD.DDD.RES]
Jul 21 11:55:48 panel authpsa[1772]: No such user 'virt.user@plesk.panel' in mail authorization database
Jul 21 11:55:48 panel courier-imaps: LOGIN FAILED, user=virt.user@plesk.panel, ip=[::ffff:IP.ADD.DDD.RES]


any suggestions ?

authlib uses module
authmodulelist="authpsa"

 

[Nikolay.]

Run mchk or mail_restore. It's mentioned a lot of times on this forum.

 

[KazimierasS]

Thanks, Nikolay
ran /usr/local/psa/admin/sbin/mchk --with-spam, this fixed my issue

but got a new one that aliased domains stopped receiving emails

Jul 23 17:53:48 panel postfix/error[10975]: 8128E9FE1: to=<test@domain.alias>, relay=none, delay=0.12, delays=0.12/0/0/0, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Jul 23 17:53:48 panel postfix/bounce[10976]: 8128E9FE1: sender non-delivery notification: 9E450A023