Plesk 11.5 asked to install

[ValdisS]

Hi,

everything was ok, Plesk panel worked fine but at 22:20 when I tried to check avalable components I've got screen "Install or Upgrade Parallels Products".
All (probalby) websites are working fine but I cannot even open control panel login page - it does not work.

Before that I've enabled watchod then added IP address to connect to Components installation page (not remeber exact name) and applied firewall changes.

What I have to do now? I have around 300 websites.

When I click "Continue" it asks me which componets to Install but not upgrade.

 

[ValdisS]

Now Panel started to work but on "Updates and Upgrades" page shows that Parallels Plesk Panel Not installed.
When I click "Install or Upgrade Product" I'm asked to install Plesk.

There is process waiting for action:

/bin/sh -c "/var/cache/parallels_installer/parallels_installer_Debian_7.4_x86_64" "--service-mode" "--enable-xml-output" "--ssl-cert" "/opt/psa/admin/conf/httpsd.pem" "--branch" "release,stable" --web-interface --with-ssl --disable-browser

Is it safe to kill this process?

 

[ValdisS]

Now I have this:

 

[IgorG]

Try to run from CLI following command:

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

 

[ValdisS]

Done. Next level:

/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base
Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..31%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..39%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 22%..35%..48%..61%..74%..87%..99%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..91%..100% was finished.
File downloading setemplates.inf3: 44%..69%..94%..100% was finished.
File downloading pp-sitebuilder.inf3: 11%..20%..30%..40%..50%..61%..71%..81%..91%..100% was finished.
File downloading billing.inf3: 10%..20%..31%..40%..50%..61%..70%..80%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 32%..49%..67%..85%..100% was finished.
Checking for installed packages...

ERROR: Currently installed version of product with ID 'plesk' is not available from download site anymore.
Please upgrade to the next available product version to receive software updates.

 

[IgorG]

What OS is it?

 

[ValdisS]

# lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description:    Debian GNU/Linux 7.4 (wheezy)
Release:        7.4
Codename:       wheezy

# uname -mrs
Linux 2.6.32-042stab084.26 x86_64

 

[IgorG]

Do you have /root/.autoinstaller file? Remove it if yes.

 

[ValdisS]

There is no .autoinstaller file but directory available.
Renamed it and tried to run again
# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Result is the same:
ERROR: Currently installed version of product with ID 'plesk' is not available from download site anymore.
Please upgrade to the next available product version to receive software updates.


Can this error depended because that I've updated openssl and libssl manually to latest version which not affected by heartbleed?

 

[IgorG]

I suggest you contact Support Team. They will check and fix this issue directly on your server.

 

[ValdisS]

Also mailman is broken.
When I try to manage lists new window is opened with error "The requested URL /mailman/admin/latvia was not found on this server."