• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk 12 Update failed

RobHost

Basic Pleskian
Hello,

A daily Pleskupdate fails every time, I try to start it. Information about our system:

OS: Centos 6.6
Plesk: 12.0.18
Server: dedicated

Plesk update tried to install the following Update: psa-updates-12.0.18-cos6.build1200150224 but failed with the following error:

Fatal error during packages installation: [u'ERROR with rpm_check_debug vs depsolve:', 'sw-engine >= 2.13.12 is needed by psa-updates-12.0.18-cos6.build1200150224.15.noarch', u'Please report this error at http://bugs.centos.org/set_project....centos.org/bug_report_page.php?category=yum']
YumRPMCheckError: [u'ERROR with rpm_check_debug vs depsolve:', 'sw-engine >= 2.13.12 is needed by psa-updates-12.0.18-cos6.build1200150224.15.noarch', u'Please report this error at http://bugs.centos.org/set_project....centos.org/bug_report_page.php?category=yum']

sw-engine was installed in the version 2.13.11 and I updated it manually to the version 2.13.12 but the error is still the same.

Output of 'yum info sw-engine':

Name : sw-engine
Arch : x86_64
Version : 2.13.12
Release : centos6.201502091549
Size : 48 M
Repo : installed
From repo : /sw-engine-2.13.12-centos6.201502091549.x86_64
Summary : Plesk panel interpreter
License : Proprietary

I also tried an repair via /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair but it didn't helped.


Thanks for your help.
 
Just a quick one:
Do you get that error when you run the autoinstaller manually from Shell?
 
Yes I get the error, when I run the autoinstaller manually from shell and even when I try to install the plesk Update via rpm...

root@server: rpm -i psa-updates-12.0.18-cos6.build1200150224.15.noarch.rpm
root@server: Error: failing dependencies:
sw-engine >= 2.13.12 wird benötigt von psa-updates-12.0.18-cos6.build1200150224.15.noarch
 
Looks like the system has not yet detected the newly upgraded sw-engine ...Am really not sure why, the parallels team will advice!
However, had you already tried rebooting the server? Perhaps it can make a difference ...
 
I'm not sure, if it will really help. It is a customer server and so I don't like to reboot the server to often.
 
Back
Top