• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk auto sign out issue with WHMCS + Wordpress

Xavier12

Regular Pleskian
Hey guys,

We're having an issue where a Wordpress plugin that integrates WHMCS is not allowing customers to log into Plesk control panel with "Open control panel" without being automatically signed out before even signed in. The page that first appears is https://host.domain.com:8443/index.php then https://host.domain.com:8443/login_...ct_url=https:/%host.domain.com:8443/index.php

Tried the following:
• Changing PHP versions from 5.4 - 5.6
• Changing php session.save location
• New wordpress installation on two different subdomains
• Using nginx only, using apache without nginx
• Restarting plesk services
• Disabling cache such as Memcached and Redis
• Clearing browser history
• Repairing Plesk and reconfiguring nginx and apache on the said sites
• Iframe in wordpress page, WHMCS signs in fine.

"Open control panel" works completely fine when signing in from the root WHMCS subdomain link. So I believe I narrowed it down to it being one or all of the following
• Wordpress
• PHP issue with cookie/session on Plesk

SYSTEM specs
Latest Plesk 12.5.30 Update #29
Cloudlinux 6.7
php 5.5

Please advise, thnx
 
Back
Top