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TwitterPlesk noob here. Ubuntu server. I was installing some packages needed for a chat server and as a result, my Plesk install was deleted. I reinstalled Plesk but all accounts are now gone. Can I recover these accounts? The vhosts were not touch and the websites still load; DNS is external. No issues with the mySQL server. I have already backed up all site files and databases. I am hoping that the Plesk Account files/configs are stored outside of Plesk.
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Question Plesk Deleted; can I recover accounts?
- Thread starter Kimberly
- Start date
No luck an still that undefined index. Is there a manual way I can get the accounts back? I am seeing the clients listed and their domains. Otherwise, I am almost incline to just move away from Plesk entirely. Another script took out Plesk but I should be able to reinstall and then restore what ever Plesk uses for this.
Try to ask assistance of Plesk Support Team here https://cscontact.plesk.com/form/32/?Product=Plesk
I did find this: https://kb.plesk.com/en/112699
What is the result?
Didn't work. OK, tried to manually add the account back. When I go to add the user it says that the user already exists but there are no subscriptions and no customers showing up in the admin view. Tried looking for the user in the psa database but I only see admin. Is this a hopeless mess?
Saying bye bye to Plesk. It is too resource hungry anyway. I had to shut it down to do a sftp because it was hogging bandwidth. Just not enough support and my license was through the hosting so no support except paying. I usually have great results from forums but this has been disappointing. Only one person answered so I guess no one could help. No need now as I am reimaging the server and not putting Plesk back on it.