Resolved Plesk insist on wrong os version after dist-upgrade

[saferag]

Server operating system version

Debian 10

Plesk version and microupdate number

Plesk Obsidian Web Pro Edition Version 18.0.43 Update #1

I have a problem with the Plesk updater insisting I have Debian 8

There are no products for your operating system ( 'Debian' 'Linux' '8' 'x86_64' ) available from the selected source.

My dist-upgrade completed without any problems, everything is working great on the OS side.

/etc/os-release is debian 10
PRETTY_NAME="Debian GNU/Linux 10 (buster)" NAME="Debian GNU/Linux" VERSION_ID="10" VERSION="10 (buster)" VERSION_CODENAME=buster ID=debian HOME_URL="https://www.debian.org/" SUPPORT_URL="https://www.debian.org/support" BUG_REPORT_URL="https://bugs.debian.org/"

Even if I go inside Plesk into the "Server Information" page it has the CORRECT version

Version	Plesk Obsidian v18.0.43_build1800220414.18 os_Debian 10.0
OS	Debian 10.0
Key number	PLSK.03807877.0072

How can I fix this?

 

[Bitpalast]

I am not sure how to solve it. I'd start with Tools & Settings > Server Components > "Refresh". I remember a case where I had a similar issue with wrong versions of files displayed in Plesk. The "Refresh" told Plesk to re-read all the lib information. Maybe that works for you, too? It cannot really damage anything.

 

[saferag]

Thanks Peter but refreshing the components didn't fix the problem.

From poking around the plesk tools it seems that "osdetect" is the source of the wrong version information.

# /opt/psa/admin/bin/osdetect {"name":"Debian","version":"8","short-version":"8","arch":"x86_64","pkgtype":"deb","codename":"jessie"}

 

[saferag]

Fixed the problem myself. For future refence, osdetect checks /etc/lsb-release and in my case that file had not been updated correctly.

So after I fixed the version information inside /etc/lsb-release everything works.

 

[Nik G]

in earlier versions this file was provided by package lsb-release.
in newest versions there is no such file and OS version information provided by command lsb_release.

probably it would be better to remove this file (or temporary move like mv /etc/lsb-release{,.bkp} ) and check that plesk installer works correctly.
it should help to avoid problems after future dist-upgrades.

 

[saferag]

I renamed /etc/lsb-release to /etc/lsb-release.bkp and the installer works correctly.

Thanks Nik, I appreciate your input.