• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Forwarded to devs Plesk Obsidian 18.0.26 breaks UI

Heinrich

Basic Pleskian
User name: Heinrich

TITLE

Plesk Obsidian 18.0.26 breaks UI

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.26 on ubuntu 18.04

PROBLEM DESCRIPTION

Right after the Update I get a 502 Error (Bad Gateway) when I completed login (and google Auth 2-factor Auth).

When I try to log in to Plesk Help Center to report the problem, I can't log in for Mozilla Firefox states login is pohibited by the sites own X-Frame Settings...

:eek:

STEPS TO REPRODUCE

Update to Plesk Obsidian 18.0.26 with the UI on a subdomain already in place.

ACTUAL RESULT

Cant' log in anymore.

EXPECTED RESULT

Should be able to log in, duh.

This should be true for my server, but also Plesk support page.
ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM


Help with sorting out
 
Developers can't reproduce the issue.
Please provide the necessary log files.
  1. Turn on debug mode in panel.ini

    [debug]
    enabled = 1
    [log]
    priority = 7
    show.thread = 1
    show.util_exec = 1
    show.util_exec_io = 1

  2. Try to log in again
  3. Provide the logs:

    /var/log/plesk/panel.log
    /var/log/plesk/sw-cp-server/error_log
    /var/log/plesk/sw-cp-server/sw-engine.log

  4. Turn off debug mode
 
Back
Top