Plesk reconfigurator removed MailEnable postoffices

[Ezudin]

Hello, I'm running Plesk 11.0.9 on Win Server 2008 and MailEnable 8.51. Because of an issue with the client's email i have run Plesk reconfigurator ("%plesk_bin%\mchk.exe" --all --fix=all), but it has removed all MailEnable postoffices for all of our clients. I can see the client's postoffices in ME folder, but ME Admin shows only the default server postoffice. I have searched for possible solution but could not find anything about this. Can anybody please help me to resolve this problem as soon as possible, since non of my clients emails are accessbile?
Thanks,
Ezudin

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.

 

[Ezudin]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.

Thanks.