Plesk resets FTP accounts

[Chuck Verc]

Hi,
I'm using Plesk 9 with Gene6 FTP and once in a while Plesk resets all my ftp accounts.
This is a big problem because of the 15 char limit in pleskm I've had to manually recreate some of my old FTP accounts in order to please my clients.

Now once in a while (at reboot I believe) plesk resets everything, hence making my manually created accounts disappear.

Is there anything that can be done about this ?

thanks