• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk stoped working-where to look for a problem?

V

VojkanC

Basic Pleskian
A fresh installed Plesk v. 12.0.18 stopped working (no login form in web browser), including web, db and email services.
I could ping and SSH to server.
Even a Server reset didn't help.

What made it work again was Restart by entering /etc/init.d/psa restart .

Afterwards I logged into Plesk and tried to find out what have happened by looking at
Server/Plesk/Action Log

I didn't find anything useful in there.
Control Panel Error log: /var/log/sw-cp-server/error_log file is empty and
Control Panel Panel log:/usr/local/psa/admin/logs/panel.log doesn't have any useful information (no times and actions).

How can I find out why did Plesk stop working?
 
Last edited:
You must log in or register to reply here.

Similar threads

I
Resolved External SMTP Server Settings
Replies
7
Views
1K
Ither
I
Dmytro
Issue Domains deletion failed
Replies
2
Views
560
Dmytro
Dmytro
B
Resolved Update broke FTP access
Replies
5
Views
959
Sebahat.hadzhi
Sebahat.hadzhi
J
Issue Error 500 Plesk\Exception\Database (DB query failed: SQLSTATE[HY000] [2002] Connection refused)
Replies
5
Views
481
Raul A.
R
TimReeves
Fail2Ban Jail needed for /var/log/sw-cp-server/error_log
Replies
5
Views
7K
roon
R
Back
Top