Resolved Plesk & website down after update

[Erikmatheus]

I auto updated the following 39 updates:

- apr 1.4.8-3.el7_4.1 from updates repo (currently installed version: 1.4.8-3.el7 from unknown repo)
- cryptsetup-libs 1.7.4-3.el7_4.1 from updates repo (currently installed version: 1.7.4-3.el7 from unknown repo)
- curl 7.29.0-42.el7_4.1 from updates repo (currently installed version: 7.29.0-42.el7 from unknown repo)
- glibc 2.17-196.el7_4.2 from updates repo (currently installed version: 2.17-196.el7 from unknown repo)
- glibc-common 2.17-196.el7_4.2 from updates repo (currently installed version: 2.17-196.el7 from unknown repo)
- iptables 1.4.21-18.2.el7_4 from updates repo (currently installed version: 1.4.21-18.0.1.el7.centos from unknown repo)
- iptables-services 1.4.21-18.2.el7_4 from updates repo (currently installed version: 1.4.21-18.0.1.el7.centos from unknown repo)
- kmod 20-15.el7_4.6 from updates repo (currently installed version: 20-15.el7_4.2 from unknown repo)
- kmod-libs 20-15.el7_4.6 from updates repo (currently installed version: 20-15.el7_4.2 from unknown repo)
- libblkid 2.23.2-43.el7_4.2 from updates repo (currently installed version: 2.23.2-43.el7 from unknown repo)
- libcurl 7.29.0-42.el7_4.1 from updates repo (currently installed version: 7.29.0-42.el7 from unknown repo)
- libgcc 4.8.5-16.el7_4.1 from updates repo (currently installed version: 4.8.5-16.el7 from unknown repo)
- libmount 2.23.2-43.el7_4.2 from updates repo (currently installed version: 2.23.2-43.el7 from unknown repo)
- libsmbclient 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- libstdc++ 4.8.5-16.el7_4.1 from updates repo (currently installed version: 4.8.5-16.el7 from unknown repo)
- libuuid 2.23.2-43.el7_4.2 from updates repo (currently installed version: 2.23.2-43.el7 from unknown repo)
- libwbclient 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- nscd 2.17-196.el7_4.2 from updates repo (currently installed version: 2.17-196.el7 from unknown repo)
- nss 3.28.4-15.el7_4 from updates repo (currently installed version: 3.28.4-12.el7_4 from unknown repo)
- nss-sysinit 3.28.4-15.el7_4 from updates repo (currently installed version: 3.28.4-12.el7_4 from unknown repo)
- nss-tools 3.28.4-15.el7_4 from updates repo (currently installed version: 3.28.4-12.el7_4 from unknown repo)
- openssh 7.4p1-13.el7_4 from updates repo (currently installed version: 7.4p1-12.el7_4 from unknown repo)
- openssh-clients 7.4p1-13.el7_4 from updates repo (currently installed version: 7.4p1-12.el7_4 from unknown repo)
- openssh-server 7.4p1-13.el7_4 from updates repo (currently installed version: 7.4p1-12.el7_4 from unknown repo)
- procmail 3.22-36.el7_4.1 from updates repo (currently installed version: 3.22-36.el7 from unknown repo)
- python-gobject-base 3.22.0-1.el7_4.1 from updates repo (currently installed version: 3.22.0-1.el7 from unknown repo)
- samba 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- samba-client 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- samba-client-libs 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- samba-common 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- samba-common-libs 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- samba-common-tools 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- samba-libs 4.6.2-12.el7_4 from updates repo (currently installed version: 4.6.2-11.el7_4 from unknown repo)
- systemd 219-42.el7_4.4 from updates repo (currently installed version: 219-42.el7_4.1 from unknown repo)
- systemd-libs 219-42.el7_4.4 from updates repo (currently installed version: 219-42.el7_4.1 from unknown repo)
- systemd-sysv 219-42.el7_4.4 from updates repo (currently installed version: 219-42.el7_4.1 from unknown repo)
- tzdata 2017c-1.el7 from updates repo (currently installed version: 2017b-1.el7 from unknown repo)
- util-linux 2.23.2-43.el7_4.2 from updates repo (currently installed version: 2.23.2-43.el7 from unknown repo)
- wget 1.14-15.el7_4.1 from updates repo (currently installed version: 1.14-15.el7 from unknown repo)

afterwards the plesk control panel/interface is no longer accessible and the website belonging to it went down with the following error in the browser: INET_E_RESOURCE_NOT_FOUND. I can still access my VPS and connect through SSH on port 22 with PuTTY but I'm not that good with command lines.. Anyone advice?

 

[Bitpalast]

The updates indicate that you are using a Linux server, but the error message is not a server message, but a Windows message in Microsoft Edge. Did you try to access your server from a different client (different Windows or maybe an Android browser on a smartphone)? What is happening on that browser?

If your server stays inaccessible I'd guess that some services are not running. These could be DNS or web servers. Did you check whether all services are running? Maybe restarting could help?
1)
# service psa stopall
# service psa start

2)
# service named restart
# service nginx restart
# service httpd restart

 

[Erikmatheus]

Thanks tot the advice but it seems I was blocked out by the firewall. After a iptables --flush command through SSH the problem tot solved