Plesk won't start

[Yannick vdb]

Hello,

I choose to update plesk 8.1 to 8.3, after a few minutes plesk fell off. Ok, i thought it's restarting.
But still after 3 day's Plesk isn't back online.

I connected to the server, login and fill in 'service psa start', so Plesk would normally be restarted.

This is what i get:

login as: root
Using keyboard-interactive authentication.
Password:
Last login: -*-
Have a lot of fun...
Myaccountname:~ # service psa start
Starting xinetd service... done
Starting named service... done
Starting mysql service... done
Starting qmail service... done
Starting courier-imap service... done
Starting postgresql service... failed
Starting psa-spamassassin service... done
websrvmng: Error: HTTPD_SERVICE not defined
websrvmng: Error: HTTPD_SERVICE not defined
Starting Plesk... failed
Starting drwebd service... done

As you see, plesk fails to starts on my vps.
How can i get plesk back online?

Thank you a lot,
sorry for my english, i'm from holland.

 

[dash]

Looks like HTTPD_SERVICE is not defined in your /etc/psa/psa.conf file
Try to add something like
HTTPD_SERVICE httpd
into this file
--
btw, look into the upgrade log file(something like /tmp/psa-8.3.0-upgrade.log). Maybe it will help you to understand the reason of your upgrade failure.

 

[unika]

It would be better to investigate log files like the following /tmp/autoinstaller3.log
then check Plesk version on the server:

#rpm -q psa

and in Plesk database:
# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
> select 3 from misc;

the both should be Plesk 8.3

If you find that upgrade failed with some error, and plesk version is still 8.1 try to upgade Plesk manually on the server:
download autoinstaller from ftp://download1.swsoft.com
and use instruction from release notes