PleskX.pl permanently running. Errors during backup.

[Panerai]

Since the upgrade to 8.3 PleskX.pl seems to be permanently running, always being in top's first lines of CPU-Usage, together w. "backup_sign" that seems to be related.

Every hour though I get an email, Subject: "Error is occured during scheduled backup":

Client: xxx
Plesk entry point: https://domain.tld:8443/

Following error is occured during scheduled backup process:

553 Could not create file.
Debugging info: ftputil 2.1.1, Python 2.4 (linux2)

PSA has be restarted several times, w. no changes to neither the behaviour of PleskX.pl nor the error mails.

Thank you for your support.

 

[Panerai]

Screenshot attached

 

[Amin Taheri]

have you tried killing the process manually and trying again?

 

[Panerai]

@HostingGuy

yes, I did, but 1 or 2 mins. later it is back again. Comes back by itself instantly, even after a reboot.

 

[gregi]

I have the same problem here after having upgraded to Plesk 8.3 on CentOS release 4.4, but getting a slightly different error message by mail or when invoking the backup manually over the plesk webfrontend:

Error in BackupState.doActivityRunner()
Traceback (most recent call last):
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 391, in doActivity
errtxt = runAgent(self, self.session)
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 258, in runAgent
cmd.spawn()
File "/usr/local/psa/admin/lib/python/subproc.py", line 238, in spawn
proc.run()
File "/usr/local/psa/admin/lib/python/subproc.py", line 193, in run
BaseSubprocess.run(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 177, in run
self.wait()
File "/usr/local/psa/admin/lib/python/subproc.py", line 197, in wait
BaseSubprocess.wait(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 187, in wait
raise NonzeroExitException(self, os.WEXITSTATUS(status))
NonzeroExitException: was finished with exit code 1

See also the attached agent-runner.log message from /var/lib/psa/dumps/tmp/2008-01-08-23.42.05.985811, I just want to point out the following interesting lines:

== STDERR ====================
backup_sign: Can't find private key in database:
backup_sign: Can't get server's private key
22:42:42 ERROR Failed to create MIME message


The Processes Panerai mentioned above are also running all the time on my machine, tearing it down in performance and sending error messages by mail every half-an-hour - the only way to stop this was to kill the processes - Backup anyway didn't work anymore.

I would greatly appreciate if someone can help me. I have lots of domains not being backed up anymore, and every day I get a bit more nervous about that. Luckily there were no Domain restore inquiries from our customers yet. And downgrading to Plesk 8.1 is not an option.

Regards, greg

 

[gregi]

Found the solution to my problem...

I found out, that by invoking
/usr/local/psa/admin/sbin/backup_sign generate

the server's private key is regenerated. Now don't ask me, how it could have been lost during a default upgrade from a vanilla Plesk 8.1 to 8.3 ...

Greg

 

[Panerai]

@gregi

I used to have these errors in in BackupState.doActivityRunner() BEFORE I did the upgrade. Seem to have vanished since then. I didnt have the key or license issues that were reported.

Still I keep getting the Error-Mails mentioned at the beginning of this thread, they come exactly every hour.

I noticed that PleskX.pl and backup_sign are not permanently present anymore, after I freed some diskspace and downsized one fat MySQL DB.

Cheers,
P.

 

[Panerai]

Solved

Sorry for bothering you all!

The error happened, due to the fact that the ftp-backup-space was used up, hence Error 553 (Could not create file) occurred. I deleted old backups from the repository and the backup-process ran successfully completing after a bit more then 1 hour.

No error in PLESK, just a stupid admin

 

[ViaHosting]

This worked for me.

/usr/local/psa/admin/sbin/backup_sign generate


Greg, Thanks for the tip !

 

[kof666]

Backup error

I have the same error, the server sends every 15 minutes:

Domain: xxx.com
Plesk entry point: https://lvps12345.dedicated.example.de:8443/

Following error is occured during scheduled backup process:

Error in BackupState.doActivityRunner()
Traceback (most recent call last):
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 391, in doActivity
errtxt = runAgent(self, self.session)
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 258, in runAgent
cmd.spawn()
File "/usr/local/psa/admin/lib/python/subproc.py", line 238, in spawn
proc.run()
File "/usr/local/psa/admin/lib/python/subproc.py", line 193, in run
BaseSubprocess.run(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 177, in run
self.wait()
File "/usr/local/psa/admin/lib/python/subproc.py", line 197, in wait
BaseSubprocess.wait(self)
File "/usr/local/psa/admin/lib/python/subproc.py", line 187, in wait
raise NonzeroExitException(self, os.WEXITSTATUS(status))
NonzeroExitException: was finished with exit code 1


Regenerate private key does not helps
/usr/local/psa/admin/sbin/backup_sign generate


Please, help me.