port 8447 not listening

[StannisG]

Hello,

I keep having an issue with the updater, launching update through the panel ends in a white page. Port 8447 is open but not proces is listening on it when I check it.

netstat -anp |grep 8447

Returns nothing

/usr/local/psa/admin/bin/autoinstaller --service-mode=update --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --with-ssl --disable-browser --debug

Returns

<?xml version="1.0" encoding="UTF-8" standalone="yes" ?><autoinstaller status="ok" error_message="Parallels Installer daemon launched."><data secret="uunwklsgfjgc" /></autoinstaller>

The port is open for a moment and the proces shows up on netstat now, a few moments later the proces is gone and port is closed again

To my system:

Debian 7.0
Plesk 11.x.x

Anyone an idea?

Thank you,
Stan







*****************************
Seems i have found my answer here:
*****************************

The reason why you can not install updates from the panel is that the server is running with Debian 7.1, which is currently not supported according to the "Release Notes for Parallels Plesk Panel 11.5 for Linux Systems".

http://download1.parallels.com/Plesk...ased-os.html#3

As a temporary option to install the updates, you can use the update installation via the command line, forcibly entering the installer to use the version 7.0:

# /usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base --override-os-version 7.0

 

[StannisG]

For customers having the same issue:

plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version

this resolved my port 8447 not loading