[PPP-17671] Plesk 12.5.30, MU #2 - "Error: Mail account name is invalid."

[Quek]

OS:
CentOS release 6.7 (Final) x86_64
Product:
12.5.30 CentOS 6 1205150826.19
Microupdate:
version 2 installed-at 20150916T054030

Possibly relevant components...
dovecot:2.2.18-centos6.15081914
dovecot-pigeonhole:0.4.8-centos6.15081914
postfix:2.11.5-centos6.15081418

How I got the error:
I, as admin, create email address "test@domain.net", with "Access to the Customer Panel" enabled.
Logging to panel as "test@domain.net", OK.
Setting email forwarding, auto-reply will result in "Error: Mail account name is invalid".

I have also tried creating a customer, and moving the subscription under the customer, so that the email account "test@domain.net" is under a regular customer. I still get the same behaviour, i.e. logging into control panel, OK; setting forwards/auto-reply, error.

Any ideas?

 

[IgorG]

Try to fix it with

# plesk bin repair --mail

 

[Quek]

Thanks for the suggestion.

I tried it...

[root@XXX ~]# plesk bin repair --mail

Repairing the mail server configuration

Reconfigure all domains and mailboxes? [Y/n] Y
Reconfiguring all domains and mailboxes ......................... [OK]

Error messages: 0; Warnings: 0; Errors resolved: 0

[root@XXX ~]#

... but the error persists. Any ideas are welcomed.

 

[IgorG]

Any related errors in panel.log, maillog?

 

[vlikhtanskiy]

Hi @Quek!

Thank you for reporting the issue. I confirm that it's bug with ID PPP-17671 in our internal tracker. I hope it'll be fixed in nearest microupdates to Plesk 12.5.

As a temporary workaround you can only give permission "Create and manage mail accounts" for user's role.