• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problem with Atmail

sao sang mo

New Pleskian
Hi,
I can not send any email in Atmail. I check the error_log and get many lines as below:

Code:
[Mon Apr 29 01:49:28 2013] [error] [client 222.252.102.69] PHP Warning:  file_exists(): open_basedir restriction in effect. File(/etc/psa/webmail/atmail/.atmail.shadow) is not within the allowed path(s): (/var/www/atmail/:/var/log/atmail/:/etc/psa-webmail/atmail/:/tmp/:/var/tmp/) in /var/www/atmail/libs/Atmail/Config.php on line 4, referer: http://webmail.removed/parse.php?file=html/LANG/simple/showmail_interface.html&ajax=1&func=Inbox&To=

Please help me.
thanks
 
Try to reconfigure Atmail with reinstallation. You can find details in

# /usr/local/psa/admin/sbin/webmailmng --help
 
Thank IgorG for your support,
I have run 2 command lines:
/usr/local/psa/admin/sbin/webmailmng --remove --name=atmail
/usr/local/psa/admin/sbin/webmailmng --install --name=atmail

Then, I test again, the error_log of Atmail displays this message:
[Mon Apr 29 11:53:05 2013] [error] [client 222.252.102.69] File does not exist: /var/www/atmail/javascript/fckeditor/editor/javascript, referer: http://webmail.removed/javascript/f...ml?InstanceName=ComposeMsgText&Toolbar=Atmail

How I can do?
 
You can try to remove atmail packages with OS package manager and the install Atmail back with Plesk autoinstaller.
 
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