Issue problem with maildeliver after migrate server

[Thera]

Server operating system version

Debian 11.6

Plesk version and microupdate number

18.0.52

Hi,

after i migrated our server to the new i can't recieve mails on my account, but mxtoolbox check seems to be okay:

Network Tools: DNS,IP,Email

DNS and Network troubleshooting and diagnostic tools integrated into one sweet interface.

mxtoolbox.com

can everybody help me? domain registar says he can detect no problems too.
IP is: 31.25.152.138

 

[Peter Debik]

On which account can you not receive email? Have you verified that you are checking the recipient account on the new server, not on the old? Have you verified that you are sending mails not from your old server (as in that case, mail would also be delivered there locally and never go out to the Internet)? After the IP address changed, did you wait for 24 hours so that the new IP address is applied everywhere?

 

[Thera]

Hi Peter,

thank you for your fast response
i changed the DNS 48 Hours ago. I Checked both inboxes. Some Mails from internal i get, but mails from ebay etc. does not arrive.

 

[Thera]

I also have the Problem, that i can't chacnge the SSL Certificate, the server dont know the TXT entrys.

this is really strange

 

[Thera]

 

[Peter Debik]

Do you have the correct new nameserver(s) set in your domain record at your domain registrar?

 

[Thera]

yes

 

[Peter Debik]

 

[Thera]

these are the secondarys from the registrar. Screenshot is cuttet

 

[Peter Debik]

I don't think that is right to configure this way, because it tells the Internet that all these are also nameservers for the domain. Either you use Plesk nameserver module as nameserver or you use the nameservers of your registrar.

 

[Thera]

hmm... i configured this for 120TLDs and it works until the new Server is installed... i removed the secondary Zone and use only the plsk as primary DNS Server... thank you i will feedback soon