• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Problem with Mailserver

R

Refilo

New Pleskian
Server operating system version
Ubuntu 24.04.2 LTS
Plesk version and microupdate number
Plesk Obsidian v18.0.69_build1800250424.13 os_Ubuntu 24.04
Hey there,
I have a real strange Problem with my Mailserver which is controlled by Plesk.
If I write an Email via Webmail, no problem. Everything works finde.
If I want to add my Mailaccount to any Client ( tested Outlook, Thunderbird and eM Client so far ) they can not authenticate with the smtp.
IMAP is working fine. No ports are blocked - obviously if webmail works.
Does anybody got an idea? I really don't know how to fix this.
 
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