Problem with migration

[bokken]

Hello to all!

Server have the domain its Plesk 11.0.9 Update 90
New server, its running the migration manager: Plesk 11.5.30 Update 23

I need migrate a domains between servers and i have this error in the web gui:

Error: pmm utility 'migration_handler' raised an exception. Error code is: -9
See pmmcli.log to find out detailed information on this

And in the pmmcli.log i have this info:

[2013-11-19 17:18:33.670|3993] DEBUG: --> <pmmcli.MigrationGetIPForMappingAction object at 0x23af590>
[2013-11-19 17:18:33.670|3993] INFO: parameters: ['20131119171220611']
[2013-11-19 17:18:33.670|3993] INFO: stdin: <migration-objects-list><parameters compression-level="standard"/><domain exists-on-target="false" auxiliary="false"><name>nuevofuturo.org</name></domain></migration-objects-list>
[2013-11-19 17:18:33.674|3993] INFO: Packet succesfully validated.
[2013-11-19 17:18:33.676|3993] DEBUG: <pmmcli.ActionRunner object at 0x23af5d0>: doActivity
[2013-11-19 17:18:33.678|3993] INFO: Executing <subprocess[3994] '/opt/psa/admin/bin/migration-handler --migration-get-ip-for-mapping-objects 20131119171220611'>
[2013-11-19 17:18:37.417|3993] INFO: Subprocess raised ExecuteException: Subprocess <subprocess[3994] '/opt/psa/admin/bin/migration-handler --migration-get-ip-for-mapping-objects 20131119171220611'> was finished with exit code -9
== STDOUT ====================

== STDERR ====================

[2013-11-19 17:18:37.430|3993] CRITICAL: PMMUtility exception:
Subprocess <subprocess[3994] '/opt/psa/admin/bin/migration-handler --migration-get-ip-for-mapping-objects 20131119171220611'> was finished with exit code -9
== STDOUT ====================

== STDERR ====================

Traceback (most recent call last):
File "/opt/psa/admin/share/pmmcli/pmmcli.py", line 2491, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/opt/psa/admin/share/pmmcli/pmmcli.py", line 2407, in migration_get_ip_for_mapping
return ActionRunner(MigrationGetIPForMappingAction, selected_objects, migration_session_id).doActivity()
File "/opt/psa/admin/share/pmmcli/pmmcli.py", line 164, in doActivity
result = self.processor.doActivity()
File "/opt/psa/admin/share/pmmcli/pmmcli.py", line 2054, in doActivity
return pmm_migration_handler.MigrationHandler.migrationGetIPForMappingObjects( self.__migration_session_id, self.__parameter_stdin )
File "/opt/psa/admin/share/pmmcli/pmm_migration_handler.py", line 308, in migrationGetIPForMappingObjects
raise PMMUtilityException('migration_handler', x)
PMMUtilityException: migration_handler was finished with exit code -9

[2013-11-19 17:18:37.430|3993] INFO: Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1000</errcode>
<errmsg>pmm utility 'migration_handler' raised an exception. Error code is: -9


What its my problem?

 

[IgorG]

We have already submitted request regarding this issue (RT #1782502 for your reference) and developers are working on it. I have updated this request with your case.
As a temporary workaround it is possible to create a backup on the source server manually, transfer it and restore on the destination server.

 

[SalvadorS]

Hello,

I have also an issue migrating domains from Plesk 11.0.9 to 11.5.30. If I migrate a client with a domain only a client is migrated, not the domain (But migration tool told me the migration was successful). If I migrate only a domain the progress is always 0 and no domain is migrated...

Regards

 

[bokken]

Hello!

I updated the both servers to this version : 11.5.30 Update #27, and the problem continue.

What its the problem? Not its resolved?

 

[IgorG]

Is it Plesk installed on Virtuozzo VPS?

 

[bokken]

Vps

The original Machine its a physical machine and the destination machine its a VPS, i try with Virtuozzo and KVM, and the error its the same.