• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problem with Windows Plesk 8.6 License key upgrade

B

briant

Guest
Hi,

I upgraded my server from Plesk 7.5 to 7.6.1, then to Plesk 8.6.0.
Upgrade completed successfully. I then went to Plesk Parellels website to upgrade my license key.

I submitted the key and received an email back from Plesk, but it seems to be the wrong version, I looked at the xml file, and it seems to be version 9.x

Did anyone has similar problem before, why Plesk skipped one version, or am I reading the wrong version information?

I did a keymgr --install --source-file=c:\xxxxxxx, received the following error:

You are trying to use license key created for other version of Plesk Control Pan
el. Contact Parallels sales representatives to get the correct license key.

Do I need to upgrade the key twice from 7.5 to get to version 8.6 or just once, and why is the license showing 9.x

here is small excerpt from the key.xml file:

<?xml version="1.0" encoding="UTF-8" ?>
- <plesk-windows-9:key xmlns:plesk-windows-9="http://parallels.com/schemas/keys/products/plesk/windows/9.0" core:format="openfusion-2" xmlns:core="http://swsoft.com/schemas/keys/core/2">
- <!-- Unique product Key number
-->
<core:key-number core:type="string">PLSK.000xxxxx</core:key-number>
- <!-- Key version
-->
<core:key-version core:type="string">0014</core:key-version>
- <!-- Key description
-->
- <core:description>
<core:keytype>Parallels Plesk Panel 9.x for Windows</core:keytype>


Appreciate for any help. Really need to get my server upgraded before the key expired.

Thanks,
Brian
 
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