• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problems of Web-mail and Web-server

synthetic5995

Basic Pleskian
Hi,

I've some problems with web-mail and web-server. When i add new Subscription with Web-hosting Service. It show error:

"New files of configuration for Apache web server were not built due to errors in configuration templates: nginx: [emerg] open() "/var/run/nginx.pid" failed (13: Permission denied) nginx: configuration file /etc/nginx/nginx.conf test failed . The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating broken configuration or click here to retry generating of all configurations."

"Error: New web server configuration for some of the subscription's domains was not built due to errors in configuration templates. The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating configuration."

And in the email:

"Unable to generate the web server configuration file on the host <shared04.gdsvn.net> because of the following errors:

nginx: [emerg] open() "/var/run/nginx.pid" failed (13: Permission denied)
nginx: configuration file /etc/nginx/nginx.conf test failed


Please resolve the errors in web server configuration templates and generate the file again."

But web-mail (horde) and web-server working fine. What's the problems?

Thank You So Much!
 
Since you (as many others) didn't specify Plesk and OS version, I'll just shoot blindly here. If you have SELinux, disable (set to permissive mode) it. If this helps, check that you have correct policies installed and post related errors from audit.log.
 
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