• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Problems with Customer & Business Manager

S

SebastianC

Guest
I just installed the Customer & Business Manager to my Parallels Plesk 10.3 instance and restarted the server.
Now I couldn't login to the Plesk Panel anymore.

How can I change the password or backup the old one?

Please help!
 
Now I couldn't login to the Plesk Panel anymore.
What does this mean?

Are you trying to login using "Administrator" credentials or as Plesk "admin" user?
You need to login using "admin" user with password you have entered during initial configuration of server.

You can get your current admin password using utility:
"%plesk_dir%\bin\admin.exe" --show-password
 
Back
Top