Problems with Horde sending attachments and forwarding emails

[coltks2004]

I have multiple servers all with the same problems.

Plesk Version: 11.5.30 Update #17
Horde Version: 5.1.4

1. I am having problems sending attachments with Horde. When adding an attachment to an email it appears to upload correctly but when clicking on the attachment to preview a 500 error is displayed. When trying to send the email the attachment is dropped. It does not show up in the sent message and is not received by the recipient.

2. When trying to forward an email and include the original message in the body I am presented with a popup that says "Error when communicating with the server".

Any ideas?

 

[abdi]

What do you have in the logs?

tail -f /var/log/psa-horde/psa-horde.log

 

[coltks2004]

What do you have in the logs?

tail -f /var/log/psa-horde/psa-horde.log

No errors occur when trying to perform either task.

 

[coltks2004]

I have noticed the following errors in the server log (/var/log/httpd/error_log)

fowarding email:

mod_fcgid: stderr: PHP Fatal error:  Call to a member function getHeader() on a non-object in /usr/share/psa-horde/imp/lib/Compose.php on line 1968

attachment error:

mod_fcgid: stderr: PHP Fatal error:  Call to a member function getPart() on a non-object in /usr/share/psa-horde/imp/lib/Compose/View.php on line 38

 

[abdi]

Looks like it's a bug with horde ...

http://lists.horde.org/archives/bugs/Week-of-Mon-20050725/014615.html
http://lists.horde.org/archives/imp/Week-of-Mon-20050131/040787.html
http://horde.690.n7.nabble.com/Tick...er-function-getPart-on-non-object-td1043.html

 

[ColtC]

Looks like it's a bug with horde ...

http://lists.horde.org/archives/bugs/Week-of-Mon-20050725/014615.html
http://lists.horde.org/archives/imp/Week-of-Mon-20050131/040787.html
http://horde.690.n7.nabble.com/Tick...er-function-getPart-on-non-object-td1043.html

These appear to be errors with viewing attachments, I can view attachments without an issue. The error shows up when trying to send an attachment.

 

[CoreyT]

Looks like it's a bug with horde ...

The links you posted are from 2005, I don't think this applies to the current version of Horde.
There are many others on the forums that have this same issue, our customers are getting frustrated not being able to send any attachments from Horde...
The problem did not start until we updated to 11.5 and Horde was updated, can we get some help here?

 

[CoreyT]

After talking with Parallels the issue was with permissions in /tmp

The fix for us is below:

[root@server]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde
[root@server]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde/*

 

[ColtC]

After talking with Parallels the issue was with permissions in /tmp

The fix for us is below:

[root@server]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde
[root@server]# chown -R horde_sysuser:horde_sysgroup /tmp/.horde/*

This worked for me as well. Thanks for the help!!