Problems with mail configuration

[JakobO]

Hello,

I have some problems with Plesk 9.3.0.

I can't receive E-Mails in my email accounts, which I added in Plesk. Mails, which were sended to my email account return to sender with the following text: "<info@domain.de>: host mail.domain.de[89.202.x.xx] said: 550 unknown
user (in reply to RCPT TO command)".

I saw many desciptions in the internet to that topic, but nothing helped...

I have a vServer at the german hoster www.1blu.de. I have installed CentOS 5.3 with Plesk.

Ask, if you need any further infos

I'm glad, if you help me. Thank you so much!

kind regards

 

[IgorG]

Check /usr/local/psa/var/log/maillog, try to find useful information in KB articles http://kb.odin.com
Often such issues can be corrected by running Plesk mail reconfigurator tool:

/usr/local/psa/admin/sbin/mchk --with-spam

 

[JakobO]

Thanks for reply

I got the following output by running Plesk mail reconfigurator tool:

==> Checking for: mail_spam_restore... ok
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_drweb_restore... not exists
==> Checking for: mail_kav_restore... not exists
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_grey_restore... ok

But running this tool didn't solve the problem.

The content of the maillog is:

May 11 16:42:11 v36443 spamd[27908]: spamd: server hit by SIGHUP, restarting
May 11 16:42:11 v36443 spamd[27908]: spamd: child 28034 killed successfully
May 11 16:42:11 v36443 spamd[27908]: logger: removing stderr method
May 11 16:42:14 v36443 spamd[32698]: spamd: server started on UNIX domain socket /tmp/spamd_full.sock (running version 3.2.5)
May 11 16:42:14 v36443 spamd[32698]: spamd: server pid: 32698
May 11 16:42:14 v36443 spamd[32698]: spamd: server successfully spawned child process, pid 1329
May 11 16:42:14 v36443 spamd[32698]: prefork: child states: I
May 11 16:47:45 v36443 imapd: Connection, ip=[127.0.0.1]
May 11 16:47:45 v36443 imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, user=info@domain.de, ip=[127.0.0.1], protocol=IMAP
May 11 16:47:45 v36443 imapd: 1273589265.707930 LOGOUT, user=info@domain.de, ip=[127.0.0.1], headers=0, body=0, rcvd=233, sent=780, maildir=/var/qmail/mailnames/domain.de/info/Maildir
May 11 16:48:10 v36443 imapd: Connection, ip=[127.0.0.1]
May 11 16:48:10 v36443 imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, user=info@domain.de, ip=[127.0.0.1], protocol=IMAP
May 11 16:48:10 v36443 imapd: 1273589290.160964 LOGOUT, user=info@domain.de, ip=[127.0.0.1], headers=0, body=0, rcvd=233, sent=780, maildir=/var/qmail/mailnames/domain.de/info/Maildir

Thank you for the link to the KB articles. But the informations there didn't help.


I'm awaiting your answer,
kind regards.